Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Hi, I’m
Angela Sherman
Medical Assisant
Comstock Park,MI
Summary
Overview
10
years of professional experience
Work History
Meyers Cleaning ServiceJenison, Michigan
Supervisor
04.2020 - Current
Job overview
- Directed and supervised team of 45 + employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Michigan Community Blood CenterGrand Rapids, Michigan
Medical Assistant
09.2014 - 09.2017
Job overview
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Spectrum Health Blodgett Hospital, MI
Medical Assistant
04.2016 - 05.2017
Job overview
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by physician.
- I completed the biometric screens for all of spectrum health employees
- I was hired in for this temporary position, and I completed my assignments
Education
Olympia Career Training InstitutionGrand Rapids, MI
Medical Assisting from Medical Assistant
06-2008
University Overview
Coopersville High SchoolCoopersville, MI
GED
06-2004
University Overview
Skills
- Operations Management
- Schedule development
- Strategic Planning
- Business Development
- Staff Management
- Inventory Control
- Process Monitoring and Improvement
- Training and mentoring
- Staff Discipline
- Employee Motivation
- Complex Problem-Solving
- Policy Enforcement
- Processes and procedures
- Staff Development
Timeline
Supervisor
Meyers Cleaning Service
04.2020 - Current
Medical Assistant
Spectrum Health Blodgett Hospital
04.2016 - 05.2017
Medical Assistant
Michigan Community Blood Center
09.2014 - 09.2017
Olympia Career Training Institution
Medical Assisting from Medical Assistant
Coopersville High School
GED
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