Angela Shingleton
Pasadena
Summary
Experienced Business Analyst specializing in Oracle HCM configuration and payroll tax compliance. Proven ability to enhance business processes and implement effective solutions aligned with organizational objectives.
Overview
25
25
years of professional experience
Work History
Business Analyst III
Waste Management Company
Houston
08.2022 - Current
- Partner with HR Technology stakeholders and business users to elicit, document, and analyze requirements for Oracle HCM enhancements and configurations, ensuring alignment with organizational objectives.
- Support the design, testing, and deployment of Oracle HCM enhancements, updates, and integrations, enabling seamless implementation with minimal operational disruption.
- Engaged HR Technology teams and vendors to deliver quality outcomes for system migrations, releases, upgrades, and patches.
- Configure Oracle HCM elements in compliance with payroll tax regulations and industry standards to support accurate, efficient, and compliant business processes.
- Provide advanced end‑user support and troubleshooting for Oracle HCM issues, including system errors, data discrepancies, and complex user inquiries, to maintain optimal system performance.
- Monitored Oracle HCM Cloud releases, patches, and new functionality, assessed impacts to current configurations and processes, and recommended continuous improvements.
- Developed and maintained expertise in assigned applications through vendor resources, user groups, and training; mentored team members and served as a subject matter expert.
- Collaborate with cross‑functional partners to understand and validate design decisions, ensuring solutions align with documented requirements, existing configurations, and downstream system impacts.
Payroll Tax Analyst III
Waste Management Company
Houston
05.2007 - 08.2022
- Oversee multi-state and multi-jurisdictional payroll tax compliance in a high-volume environment.
- Manage quarter-end and year-end payroll tax reconciliations, including Forms 941, 940, W-2, T4, and related filings
- Independently research and resolve complex payroll tax notices from federal, state, and local authorities.
- Led interactions with tax agencies on assessments, penalties, and compliance matters, advocating for favorable resolutions.
- Ensure accurate and timely filing of federal, state, local, and provincial payroll tax returns.
- Support internal and external audits by preparing documentation, reconciliations, and detailed tax analysis.
- Identify root causes of tax discrepancies, implementing corrective actions to prevent recurrence and enhance compliance.
- Serve as a subject matter expert on payroll taxation, including wage limits, reciprocity rules, multi-state withholding, and unemployment tax complexities.
- Interpret federal, state, and provincial payroll tax regulations and assess impact to payroll processes.
- Provide guidance to Payroll Operations, HR, and Finance partners on payroll tax implications of business decisions.
- Support compliance related to garnishments, levies, and other statutory withholding requirements.
- Maintain strong internal controls over payroll tax processes to reduce financial and compliance risk.
- Perform reconciliations between payroll systems, tax service providers, and the general ledger.
- Proactively identify compliance gaps and recommend process improvements.
- Support continuous improvement initiatives within payroll tax operations.
- Participate in payroll system upgrades, tax updates, and process enhancements.
- Document standard operating procedures and strengthen process governance.
- Monitored tax deposits and funding, ensuring compliance with all statutory deadlines.
- Review and validate tax configurations within PeopleSoft.
Payroll Processor
Waste Management Company
Houston
08.2001 - 05.2007
- Processed on-cycle, off-cycle, third-party, and stock payments efficiently.
Education
High School Diploma -
Deer Park High School
Deer Park05-1986
Some College (No Degree) -
San Jacinto Jr. College
PasadenaSkills
- Oracle HCM configuration
- Requirement analysis
- System integration
- Business process improvement
- Data analysis
- Tax regulation interpretation
- Advanced problem solving
- Business solutions development
- Requirements gathering
Timeline
Business Analyst III
Waste Management Company
08.2022 - Current
Payroll Tax Analyst III
Waste Management Company
05.2007 - 08.2022
Payroll Processor
Waste Management Company
08.2001 - 05.2007
High School Diploma -
Deer Park High School
Some College (No Degree) -
San Jacinto Jr. College