Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Intern

Angela Shomper

Sumter,SC

Summary

Seasoned Department Manager bringing demonstrated sales management and performance optimization skills. Deliver in-depth training and mentoring to help each associate improve time management. Dependable, hardworking and level-headed in addressing diverse problems. Talented leader and analytical problem-solver with over 10 years of experience successfully managing front-line retail operations. Coordinate resources and staff to handle any requirement. Ability to resolve issues with difficult customers.

Overview

9
9
years of professional experience

Work History

Facility Services

Boxwell Funeral Home
Amarillo , Texas
10.2021 - 04.2022

Maintain Facilities. Cleaned funeral home, Organized flower arrangements and helped families setup personal affects for funeral services.

Dept. Manager

Grayco Hardware And Home
Summerville, SC
06.2019 - 01.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Wrote special orders for custom furniture.
  • Executed planograms in multiple departments.

Sales and Design Consultant

Budget Blinds Of The Lowcountry
Beaufort, SC
07.2018 - 03.2019
  • Developed key client relationships by providing design consultations that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Accurately measured windows for a variety of special order products and installation methods. Prepared and submitted special orders.
  • Successfully resolved technical design issues by using Knowledge and Wisdom.
  • Consistently delivered top sales numbers at a closing rate of 70% or higher.

Home Decor Manager

Lowe's Home Improvement
Beaufort, SC
03.2012 - 04.2018
  • Exceeded sales plan by nearly 10% four years in a row.
  • Consulted with clients to determine design goals.
  • Special ordered a variety of window treatments from multiple manufacturers.
  • Developed a multi-market training program to reduce vendor remakes and store losses.
  • Utilized time management skills to operate department with a minimum of man hours.
  • Increased sales enough to warrant adding a Sales Specialist.

Education

High School Diploma -

Stratford High School
Goose Creek, SC

Skills

  • Standards Conformance
  • Customer Satisfaction
  • Performance Monitoring
  • Analytical and Critical Thinking
  • Service-Orientation
  • Machinery Operation
  • Mathematical Calculations
  • Professional Communication
  • Worker Training
  • Schedule Preparation
  • Policy and Procedure Writing
  • Employee Safety Training

Accomplishments

  • Consistently achieved quarterly Customer Focus Awards.
  • Collaborated with team of vendor representatives in the development of special order training program.

Timeline

Facility Services

Boxwell Funeral Home
10.2021 - 04.2022

Dept. Manager

Grayco Hardware And Home
06.2019 - 01.2021

Sales and Design Consultant

Budget Blinds Of The Lowcountry
07.2018 - 03.2019

Home Decor Manager

Lowe's Home Improvement
03.2012 - 04.2018

High School Diploma -

Stratford High School
Angela Shomper