Angela Shorts
Wyandanch,NY
Summary
Seasoned Revenue Cycle Specialist with a proven track record at Premier Care Dental Management, excelling in claims submission and fostering cross-department collaboration. Expert in insurance verification and payment auditing, I have significantly enhanced billing accuracy and efficiency. My attention to detail and customer service skills have consistently improved client satisfaction and operational workflow.
Overview
4
4
years of professional experience
Work History
Revenue Cycle Specialist
Premier Care Dental Management
Melville, New York
04.2023 - Current
- Reviewed patient charts for accuracy prior to submitting claims for reimbursement.
- Reviewed patient accounts to ensure accuracy and completeness of information.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Contacted insurance providers to check patient coverage.
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
- Audited payments from third-party payers to ensure accuracy of reimbursement amounts.
- Performed account reconciliations between insurance companies and internal systems.
Dental Insurance Coordinator
Babylon Dental Care
West Babylon, New York
02.2021 - 12.2022
- Responded promptly to inquiries from patients, providers, and insurers regarding claim status.
- Verified patients' insurance eligibility and benefits prior to appointments and procedures.
- Managed the appeal process for denied claims, providing necessary documentation and follow-up.
- Generated detailed financial reports for management review.
- Utilized insurance billing software to submit claims and track their status efficiently.
- Collected, posted and managed patient account.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Trained new staff on insurance procedures and best practices for efficient workflow.
Education
General Studies
Amityville Memorial
Amityville, NY08-1996
Skills
- Claims submission
- Insurance verification
- Account reconciliation
- Payment auditing
- Customer service
- Attention to detail
- Payment posting
- Claims review
- Collecting payments
- Cross-department collaboration
Timeline
Revenue Cycle Specialist
Premier Care Dental Management
04.2023 - Current
Dental Insurance Coordinator
Babylon Dental Care
02.2021 - 12.2022
General Studies
Amityville Memorial