Angela Skinner
Brooklyn,NY
Summary
Individual who thrives under pressure and successfully works with diverse teams. Proficient in Microsoft Word, Excel and Powerpoint, Lacerte. Technically-savvy person focused on staying current with advances in tax return preparation and accounting. Remains deadline-oriented and calm under challenging circumstances. Strong Problem Solver, dedicated team player and can handle multiple tasks.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Tax Accountant
CSI Group
Brooklyn, NY
01.2026 - Current
- Prepared and filed individual and business tax returns using advanced tax software.
- Assisted clients in understanding tax obligations and potential deductions to optimize savings.
- Developed strategies for reducing tax liabilities in accordance with current laws and guidelines.
- Mentored junior staff on best practices for accurate data entry and client communication.
- Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
- Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.
- Developed strong relationships with clients by maintaining open communication lines and addressing concerns promptly.
Tax Accountant
JD Pantzis CPA Income Tax
Brooklyn, NY
02.2021 - 12.2025
- Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
- Conducted tax reviews and compilations to identify potential exposure areas and provided suggestions.
- Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
- Leveraged [Software], spreadsheets and databases to provide supporting documentation for schedules and journal entries.
- Prepared simple to moderate state tax-related financial statement calculations, entries and disclosures.
- Kept up to date on current income tax developments and advised clients to make proper adjustments.
- Remained educated in all current tax laws for both US and foreign countries.
- Audited client financial records to determine tax liability.
Tax Accountant
Victoria Brush, Inc.
Brooklyn, NY
01.2020 - 12.2020
- Kept up to date on current income tax developments and advised clients to make proper adjustments.
- Worked closely with clients to properly fill out tax forms and file tax returns electronically.
- Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
- Maintained up-to-date knowledge of tax codes, legislation and tax programs.
- Computed taxes owed by applying prescribed rates, laws and regulations.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Audited client financial records to determine tax liability.
Childcare Provider
Bundles of Joy Group Family Daycare
Brooklyn, NY
12.2005 - 11.2019
- Managed an in-home daycare with infants, toddlers and preschoolers and school-aged children and 2 employees
- Managed all invoicing of customers with Quickbooks
- Handled all collection problems of past due accounts
- Prepared annual reports for clients of payments for tax purposes
- Prepared the business's tax returns.
- Addressed behavioral and learning issues with parents and daycare management
- Communicated openly with children's parents about daily activities and behaviors
- Established a safe play environment for the children
- Encouraged good behaviors using the positive reinforcement method
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Provided an elevated customer experience to generate a loyal clientèle
Office Manager/Enrolled Agent/Master Tax Advisor
H&R Block
Brooklyn , NY
01.2016 - 04.2019
- Planned, coordinated and controlled daily operations of the office
- Tracked departmental output
- Ensured the availability of professional talent needed to meet business objectives
- Handled telephone inquiries
- Trained and supported users during new system implementations and upgrades
- Ensured exceptional client service and quality product offerings
- Surpassed annual revenue goals
- Successfully acquired an average of 10 new customers per month, generating a 20% growth in revenue
- Prepared complex individual tax returns.
- Investigated and resolved customer inquiries and complaints in an empathetic manner
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
- Scheduled staff shifts to cover peaks and lulls in customer inquiries
- Trained staff on operating procedures and company services
- Followed-through on all critical inter-departmental escalations to increase customer retention rates
- Fostered an environment which encouraged continual process improvements
- Updated customer orders from start to finish in an accurate and timely manner
- Maintained accurate records of past due customer account activity
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals
- Maintained up-to-date knowledge of product and service changes
- Managed work flow to exceed quality service goals
Wordprocessor
Swiss Post Solutions Inc/Eisner Amper
New York, NY
11.2017 - 11.2018
- Worked directly with various departments in typing up various correspondence and financial statements
- Scanned and printed files and paperwork, when needed
- Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors
Enrolled Agent/Master Tax Advisor
H&R Block
Brooklyn, NY
01.2013 - 12.2015
- Assisted clients with personal and business tax issues
- Prepared and maintained accurate tax returns.
- Entered numerical data into databases in a timely and accurate manner
- Reviewed tax returns for accuracy and filed records in alphabetic and numeric order
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Reviewed and updated client correspondence files.
- Assisted with receptionist duties, file organization and research and development
- Answered client questions with up-to-date knowledge of tax information
- Contributed to annual office sales.
Technical Support Specialist
Bowne Business Solutions/JP Morgan Chase
New York, NY
09.1999 - 08.2006
- Responsibilities included solely monitoring 200 or more backup servers locally and remotely and maintaining Data Center during third shift.
- Documented all server and network problems and other unusual events in detail
- Managed backups and file restores using ArcServe for NT and Netware Servers
- Monitored disk space on servers utilizing Bindview
- Reported hardware and performance problems with servers using Remedy tickets
- Reported server problems to IT teams on call after hours
- Monitored and troubleshooted Windows NT application servers, Novell servers, Lotus Notes Domino Servers, IBM RS600, etc.
Word Processor
Bowne Business Solutions/Shaw Pittman
New York, NY
09.1998 - 11.1999
- Responsibilities included typing complex documents using Microsoft Word
- Prepared financial spreadsheets with Excel, creating macros and using pivot table functions.
- Maintained databases
- Prepared documents for mergings
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Assisted with receptionist duties and file organization.
- Organized envelopes, postage and mail correspondence for all clients
Wordprocessing Specialist
J&H Marsh & Mclennan
New York, NY
10.1995 - 08.1998
- Responsibilities included typing complex financial documents using Microsoft Word and AmiPro
- Prepared financial spreadsheets with Excel and Lotus, creating macros and using pivot table functions
- Created charts using Freelance Graphics
- Maintained databases, typed binders, invoices, proposals
- Provided administrative assistance to senior executive staff and secretaries.
- Prepared documents such as insurance cards for mass mail mergings
- Organized forms, made photocopies, filed records and prepared correspondence and reports
Education
Master of Science - Accounting/ Taxation
Southern New Hampshire University
Hooksett, NH02.2021
Bachelor of Science - Accounting
Southern New Hampshire University
Manchester, NH10.2019
CERTIFICATE - CANDIDATE FOR CFP EXAM - FINANCIAL PLANNER
HOWARD UNIVERSITY
ONLINEPARALEGAL CERTIFICATE - PARALEGAL
LONG ISLAND UNIVERSITY
ONLINESkills
- Typing speed 60 WPM
- Proficient in Excel
- Proficient in Quickbooks
- Proficient in Lacerte
- Knowledge of XCM, Google Docs, Outlook
- Proficient in Microsoft Word
- Proficient in Powerpoint
- Strong Problem Solver
- Tax computing
- Federal and state tax returns
- Corporate tax filings
- Tax advisory services
- Account reconciliation mastery
- Tax compliance expertise
- Business taxation
Certification
IRS Enrolled Agent
Certified Acceptance Agent
Timeline
Tax Accountant
CSI Group
01.2026 - Current
Tax Accountant
JD Pantzis CPA Income Tax
02.2021 - 12.2025
Tax Accountant
Victoria Brush, Inc.
01.2020 - 12.2020
Wordprocessor
Swiss Post Solutions Inc/Eisner Amper
11.2017 - 11.2018
Office Manager/Enrolled Agent/Master Tax Advisor
H&R Block
01.2016 - 04.2019
Enrolled Agent/Master Tax Advisor
H&R Block
01.2013 - 12.2015
Childcare Provider
Bundles of Joy Group Family Daycare
12.2005 - 11.2019
Technical Support Specialist
Bowne Business Solutions/JP Morgan Chase
09.1999 - 08.2006
Word Processor
Bowne Business Solutions/Shaw Pittman
09.1998 - 11.1999
Wordprocessing Specialist
J&H Marsh & Mclennan
10.1995 - 08.1998
PARALEGAL CERTIFICATE - PARALEGAL
LONG ISLAND UNIVERSITY
CERTIFICATE - CANDIDATE FOR CFP EXAM - FINANCIAL PLANNER
HOWARD UNIVERSITY
Bachelor of Science - Accounting
Southern New Hampshire University
Master of Science - Accounting/ Taxation
Southern New Hampshire University