Angela Smith
Acworth,GA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Results-focused cosmetologist, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitask and manage time well to consistently meet performance targets.
Overview
11
11
years of professional experience
Work History
Sales Executive
The Mommy Makeover
01.2021 - 06.2023
- Achieved and exceeded sales goals and service targets by cultivating and securing new customer relationships.
- Obtained a retention rate of 72%.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Freelancer
Murad
11.2018 - 01.2022
- Applied extensive knowledge and training on skincare and products to educate prospects and customers.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Master Hairstylist
Salon Red
05.2012 - 09.2014
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport and following with clients through consistent excellent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Associate of Arts - Cosmetology Management
Schoolcraft College
Livonia, MI05.2011
Cosmetology Educator - Cosmetology Education
Douglas J Aveda Institute
East Lansing, MI05.2011
No Degree - Cosmetology
Douglas J Aveda Institute
Royal Oak, MI05.2010
Skills
- Serve Customers
- Profit Target Achievement
- Sales Expertise
- Quota Achievement
- Acquire New Business
- Solution Optimization
- Goals and Performance
- Prospecting Skills
- Retail Knowledge
- Sales and Marketing
- Persuasive Selling
- Customer Needs Assessment
- Service Promotions
- Public Speaking
Timeline
Sales Executive
The Mommy Makeover
01.2021 - 06.2023
Freelancer
Murad
11.2018 - 01.2022
Master Hairstylist
Salon Red
05.2012 - 09.2014
Associate of Arts - Cosmetology Management
Schoolcraft College
Cosmetology Educator - Cosmetology Education
Douglas J Aveda Institute
No Degree - Cosmetology
Douglas J Aveda Institute