Angela Smith
Charlotte,NC
Summary
Tenacious Freight Broker with extensive knowledge of transportation and detail-oriented work ethic. Successful at handling multiple accounts at once and negotiation for most profitable outcomes.
Overview
10
10
years of professional experience
Work History
Freight Broker
Nolan Transportation Group, LLC
01.2019 - Current
- Monitored market and negotiated rates based on trends.
- Tracked shipments and trucks out on deliveries.
- Planned routes for various shipments according to special events, customer needs and weather.
- Contacted existing customers to update accounts and confirm deals.
- Developed and enforced company import and export compliance process in accordance with US federal guidelines
- Managed logistics budget, invoice auditing, costing, and accruals; launched profitable initiatives that increased logistics budget by 30 %
- Scale logistics network to support new company by 20 % while maintaining existing client network
- Developed over 10 new SOPs for internal transportation partners
- Work with internal stakeholders to develop operational and financial models for fleet
- Served as primacy POC of 15 person customer service team
- Manages 15+ accounts reproducing over 50M in revenue annually
- Handle export/customs clearance for Nissan Toyota Mitsubishi and American Honda; coordinate invoicing
- Provide THC-costs/storage costs and on-carriage costs to customers
- Release cargo to other forwarding companies and our private customers
- Organize and oversee customs clearance and documentation
Commander Support Staff
U.S Air Force
01.2016 - 01.2019
- Ensured accuracy of the information in personnel and manpower database systems, maintained with 0% discrepancies
- Provided administrative support for over 230 personnel and manpower programs such as roster, evaluations, decorations, supervisory data, order, and authorization requests
- Managed publications and forms development, design, control, storage, acquisition, and dissemination, keeping all of the standards up to date 100% of the time.
Postal and Official Mail Clerk
U.S Air Force
01.2016 - 01.2014
- Developed a new way to perform supply, receipt, dispatch functions, and mail delivery service, reducing production by 30%
- Facilitated preparing and receiving incoming and outgoing mail from military or commercial carriers, keeping the discrepancy rate at 0%
- Conducted audits of sales, money orders, and remit funds from postage, saving USPS 1 million in revenue.
35th Services Squadron Misawa AB, Japan
01.2015 - 01.2014
- Project Manager
- Provided acquisition support for major quality of life system developments and full life cycle requirements by tracking and monitoring status and implementation in automated business service system
- Deployed the division's Defense Message System infrastructure, coordinated and managed all services on the DoD technology platform
- Executed $600K in End of Year funds for 10 departments
- Managed the schedule and performance of contract deliverables, prioritized workload, and developed deliverables schedules required by 186 military customers.
Knowledge Operations Management
U.S Air Force
01.2014 - 01.2013
- Lead processes of planning, coordinating, managing, sharing, and controlling of organizations data assets, improving data accuracy by 25%
- Trained 180 personnel on workflow capabilities and tools to comply with structured electronic processes and flexibility
- Managed and operated records information management system and records to keep within 100% compliance with the Freedom of Information Act.
Education
Bachelor of Science - Software Development
DeVry University
Villa Park, IL08.2023
Associate of Science - Software Development
DeVry University
Villa Park, IL05.2021
Associate of Applied Science - Information Security
DeVry University
Villa Park, IL05.2021
Skills
- Analytical Project Manager
- Customer Focused
- Proficient with Ms Office Suite (Experience includes: Word, Excel, Project, SharePoint, Office 365 & Ms Teams)
- Outstanding Interpersonal/Management Skills
- Great Time Management Skills
- Highly Organized/Service Oriented
- Exceptional Technical Skills
- Excellent Written and Verbal Communication Skills
- Rate Negotiation
- Price Quoting
- Data Entry
- Account Management
References
Available upon request
Training
- Ethics and Project Management Certification, Skillsoft, 2020
- Microsoft Projects 2016 Certification, Lynda E-learning Professional Development Program, 2020
- Advanced Primavera P6 Certification, Lynda E-learning Professional Development Program, 2020
- Six Sigma Yellow Belt Certification, 6SIGMAstudy, 2020
- Agile Project Management Certification, Lynda E-learning Professional Development Program2020
- Lean Six Sigma White Belt Certification, Management & Strategy Institute, 2019
- Learning Program Management, Lynda E-learning Professional Development Program, 2019
- Project Management Professional (PMP) Training, PM-Pro Learn, 2019
- Human Resources Foundations Certification, Lynda E-learning Professional Development Program, 2019
- Air Force Security Management Course, Maxwell Air Force Base Security Management Office, 2018
- Lean Six Sigma Green Belt Training, Air University, 2017
- Risk Management Fundamentals Certification, Air Force Advanced Distributed Learning Services, 2017
- Advanced Leadership & Management Development Course, Airey Academy, 2017
- SharePoint Administrator Training, McGuire Air Force Base Communications Squadron, 2015
- A.A.S, Information Systems Management, The Community College of the Air Force, 2015
- Financial Management Body of Knowledge Basics Certification, AF Advanced Distributed Learning Services, 2014
Timeline
Freight Broker
Nolan Transportation Group, LLC
01.2019 - Current
Commander Support Staff
U.S Air Force
01.2016 - 01.2019
Postal and Official Mail Clerk
U.S Air Force
01.2016 - 01.2014
35th Services Squadron Misawa AB, Japan
01.2015 - 01.2014
Knowledge Operations Management
U.S Air Force
01.2014 - 01.2013
Bachelor of Science - Software Development
DeVry University
Associate of Science - Software Development
DeVry University
Associate of Applied Science - Information Security
DeVry University
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