Angela Smith
Kyles Ford,TN
Summary
Resourceful Motor Vehicle Operations Professional achieved high productivity and efficient task completion through specialized skills in route optimization, vehicle maintenance protocols, and safety compliance. Experienced Office Manager optimized productivity and service quality across diverse environments by effectively overseeing essential business functions. Compassionate Hospice Caregiver managed medication schedules and provided emotional support, positively impacting patients and families through knowledge in palliative care and strong communication.
Overview
21
21
years of professional experience
Work History
Professional Driver
Hawkins County Board Of Education
Rogersville, Tennessee
2011.10 - Current
- Transported students safely to and from school and events.
- Conducted regular vehicle inspections for safety compliance.
- Maintained accurate records of student transportation schedules.
- Communicated effectively with parents and school staff regarding transportation issues.
Hospice care giver
Self Employed
Rogersville, Tennessee
2020.10 - 2026.07
- Provided compassionate care for patients in home environments.
- Assisted with daily living activities and personal hygiene needs.
- Administered medications according to prescribed schedules and guidelines.
- Communicated effectively with families to address concerns and provide updates.
- Maintained accurate patient records and care documentation for compliance.
Customer Service Manager
Mike’s Rv and mobile repair
Rogersville, Tennessee
2005.03 - 2019.03
- Trained and mentored staff on customer service best practices.
- Managed customer inquiries and resolved service issues efficiently.
- Coordinated communication between customers and repair technicians seamlessly.
- Developed standard operating procedures for service delivery consistency.
- Oversaw scheduling of service appointments to optimize workflow.
Education
Flagler Palm Coast
Bunnell, FLSome College (No Degree) - Applied Psychology
Daytona Beach Community College
Daytona Beach, FLSkills
- Vehicle inspection
- Safety compliance
- Defensive driving
- Route planning
- Record keeping
- Service delivery
- Effective communication
- Customer relationship management
- Attention to detail
- Problem solving
- Time management
- Patient care
- Patient records
References
References available upon request.
Timeline
Hospice care giver
Self Employed
2020.10 - 2026.07
Professional Driver
Hawkins County Board Of Education
2011.10 - Current
Customer Service Manager
Mike’s Rv and mobile repair
2005.03 - 2019.03
Flagler Palm Coast
Some College (No Degree) - Applied Psychology
Daytona Beach Community College