Angela Soares

• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
• Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• Recorded, analyzed, and distributed statistical information.
• Determined quality department standards, practices, and procedures.

Scheduled internal and external trainings

Keep records and reporting training efficiency

Collect training surveys

• Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
• Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
• Implemented a robust quality management system, leading to more consistent product output and reduced defects.
• Reduced customer complaints by streamlining the complaint resolution process and addressing root causes of issues.