Dedicated professional with extensive experience in logistics and personnel management. Skilled in optimizing operations, mentoring team members, and ensuring compliance with safety protocols. Committed to fostering a productive workplace environment.
Overview
17
17
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
01.2021 - Current
Facilitated efficient mail and package sorting and distribution to ensure timely delivery.
Oversaw operation of automated sorting machines, ensuring prompt and accurate processing of incoming shipments.
Tracked and recorded 560 shipments and delivery data to enhance inventory accuracy and operational efficiency.
Coordinated with team members to optimize operational processes and improve overall efficiency.
Guided 12 new employees through safe handling protocols and operational procedures for equipment use.
Cultivated skills in prioritizing tasks and maintaining productivity in high-pressure situations.
Managed confidential mail handling processes to maintain compliance with established regulations.
Optimized task allocation during high-demand periods to ensure uninterrupted service delivery.
Engaged with team members to refine workflows, resulting in improved productivity levels across mail handling operations.
Conducted thorough inspections of labels and barcodes to minimize errors in mail distribution and enhance operational efficiency.
Petroleum Supply Specialist/Admin Sergeant
Commander Support Staff - Puerto Rico National Guard
07.2010 - Current
Oversaw logistics and distribution of petroleum products to ensure operational readiness.
Analyzed and refined fuel supply chain operations to improve overall efficiency.
Implemented and maintained inventory management protocols to guarantee accurate tracking of petroleum resources.
Maintained accurate inventory records and organized data through proficient spreadsheet creation and management.
Developed and implemented training programs for 50 new hires, focusing on job functions, organizational policies, and safety compliance.
Achieved streamlined operations across US Army programs by effectively managing assignments, promotions, evaluations, identification cards, separations, retirements, benefits, entitlements, retention, and classification initiatives.
Achieved recognition of personnel through effective management of awards and decorations programs. Enhanced workforce skills through successful retraining initiatives. Strengthened personnel reliability and readiness programs, contributing to overall mission success.
Acting as a medical monitor manage Individual Medical Readiness (IMR), including tracking immunizations, dental readiness, Physical Health Assessments (PHAs), and duty limitation codes.
Act as a bridge between 272 unit members, Medical Treatment Facilities (MTFs), and leadership regarding medical status.
Analyzed and reported on unit health metrics, highlighting readiness deficiencies for informed decision-making by commander.
Facilitated timely processing of articles, reprimands, investigation reports, and separation actions, contributing to effective personnel management. Enhanced contingency operations through dedicated personnel support functions.
Coordinated rehabilitation services, maintained comprehensive case documentation, facilitated employment services, and administered as well as interpreted vocational assessments when required.
Delivered 150 employer consultation, job development and placement, career counseling, and vocational planning and assessment services.
Delivered information and assistance regarding the Vocational Rehabilitation and Employment program through both individual and group sessions.
Conducted 25 counseling sessions utilizing multiple modalities, including tele-counseling, tailored to the specific needs of soldiers.
Florida Highway Patrol State Trooper, Troop K
Florida Highway Patrol
03.2015 - 12.2016
Monitored and enforced traffic laws, ensuring compliance to protect community safety and decrease accident rates.
Analyzed motor vehicle collision data and compiled detailed reports on investigative outcomes.
Assessed and addressed the needs of motorists in distress, providing immediate solutions and enhancing overall service quality.
Engaged with community organizations to advance crime prevention efforts and promote public safety.
Instructed new recruits on law enforcement operational procedures and best practices to ensure effective performance and compliance.
Enhanced community relations through strategic outreach and collaboration with residents and local enterprises.
Established rapport with citizens by employing clear communication and interpersonal techniques.
Implemented advanced technological tools to optimize information sharing and ensure comprehensive record management.
Enhanced team performance through consistent engagement in meetings, training programs, and debriefing discussions.
Served as a mentor to new recruits, sharing knowledge of department protocols and providing guidance during field training exercises.
Facilitated lawful arrests to uphold legal standards through strict adherence to established detainment protocols.
Social Sciences & Humanities Professor
National University College - Coto Laurel
01.2009 - 12.2011
Developed comprehensive course materials that effectively enhanced student learning experiences and outcomes.
Guided classroom discussions to cultivate an environment of critical thinking and collaborative learning among students.
Facilitated professional growth of junior faculty through targeted support in curriculum development and innovative teaching methodologies.
Designed and applied innovative evaluation methods to accurately assess student performance levels.
Contributed to academic committees focused on shaping policies and advancing program improvement efforts.
Provided dedicated time during office hours to assist students facing challenges in coursework.
Designed and implemented interdisciplinary educational opportunities for students by engaging with colleagues from multiple departments.
Cultivated industry connections for students by organizing guest speaker events, workshops, and networking opportunities.
Advised 34 students on academic planning, career goals, internships, research opportunities, and graduate school applications to foster successful outcomes post graduation.
Spearheaded diversity initiatives within the department by implementing inclusive recruitment strategies, designing equitable curriculum, and organizing community outreach events.
Cultivated relationships with prominent industry leaders, providing students with practical learning experiences and internship access.
Fostered an energetic learning environment by presenting captivating and interactive lessons.
Developed and applied novel instructional techniques to support student academic goals.
Analyzed 27 student achievements and communicated recommendations to support educational development.
Designed and facilitated a range of educational programs and activities to effectively address and support student requirements.
Conducted one-on-one sessions with students to offer strategic study advice and career insights aligned with their aspirations.
Conducted evaluations of 42 student performance using diverse assessment methods to deliver constructive feedback for ongoing development.
Conducted classroom instruction and assessments, integrating innovative strategies to fulfill college mission objectives.
Education
Master of Science - Public Administration
Master of Social Sciences / Major in Public Administration
Pontifical Catholic University -Ponce, PR
05-2008
Certificate of Technical Studies - Logistics And Supply Chain Management
Petroleum Supply Specialist Course
Quartermaster School Fort Lee, VA
04-2003
Bachelor of Arts - Criminology
Pontifical Catholic University of Puerto Rico
Pontifical Catholic UniPonce, PR
05-2001
Skills
Team collaboration
Problem-solving skills
Workplace safety
Time management
Academic advising
Group and individual instruction
Academic advisory
Career counseling
Data entry
Technical consulting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Mail Handler
United States Postal Service, USPS
01.2021 - Current
Florida Highway Patrol State Trooper, Troop K
Florida Highway Patrol
03.2015 - 12.2016
Petroleum Supply Specialist/Admin Sergeant
Commander Support Staff - Puerto Rico National Guard
07.2010 - Current
Social Sciences & Humanities Professor
National University College - Coto Laurel
01.2009 - 12.2011
Master of Science - Public Administration
Master of Social Sciences / Major in Public Administration
Certificate of Technical Studies - Logistics And Supply Chain Management
Petroleum Supply Specialist Course
Bachelor of Arts - Criminology
Pontifical Catholic University of Puerto Rico
Secret Security Clearance/CUI
Granted Department of Defense Secret Security Clearance/CUI