Angela Spence
San Marcos,TX
Summary
Self-motivated professional known for strong teamwork and problem-solving abilities. Experienced in managing store operations and training staff. Eager to contribute to enhancing customer satisfaction and operational success.
Overview
17
17
years of professional experience
Work History
Retired
Retired From Working
San Marcos, TX
09.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Store Manager of State Park Campgrounds
St. Andrews State Park
Panama City Beach, FL
05.2014 - 09.2014
- Managed daily store operations, ensuring efficient inventory management and product availability.
- Trained and supervised staff on customer service best practices and operational procedures.
- Developed promotional displays to enhance product visibility and drive sales performance.
- Conducted regular stock audits to maintain accurate inventory levels and reduce discrepancies.
Customer Service Representative
Dunkin' Donuts
Panama City Beach, FL
10.2009 - 12.2013
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Assisted in training new staff on operational processes and customer interaction standards.
- Enhanced customer satisfaction by maintaining cleanliness and organization of service areas.
- Implemented effective communication strategies to improve team collaboration during peak hours.
Education
Travel Industry
International Aviation And Training Academy
Dallas, TXHistory And English
San Jacinto College
Pasadena, TXBasics
Texas Tech University
Lubbock, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
Retired
Retired From Working
09.2014 - Current
Store Manager of State Park Campgrounds
St. Andrews State Park
05.2014 - 09.2014
Customer Service Representative
Dunkin' Donuts
10.2009 - 12.2013
Travel Industry
International Aviation And Training Academy
History And English
San Jacinto College
Basics
Texas Tech University