Angela Staffeld
Manistee,MI
Summary
My current goal is to obtain a full time job with Blarney Castle, as The Accounting & Finance Administrative Assistant. Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
10
10
years of professional experience
Work History
Event Coordinator
Manistee National Golf & Rsrt
08.2021 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
Banquet Server
Little River Casino and Resort
06.2017 - 06.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Scribe
Orthopedic Sports Medicine of Manistee
03.2023 - 01.2024
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
- Accompanied physicians through day in fast-paced, stressful environments.
- Increased physician productivity by handling administrative tasks such as scheduling appointments and managing patient inquiries.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals through effective communication skills.
Dental Assistant
Michael Dincau DDS, LLC
12.2021 - 06.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Ophthalmic Scribe
Associated Retina Consultants
07.2019 - 11.2021
- Aided in surgical preparation, gathering necessary instruments and equipment for efficient use during ocular procedures.
- Streamlined appointment processes by efficiently scheduling and managing patient appointments.
- Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
- Assisted in diagnosing eye conditions with precise recording of visual acuity measurements and diagnostic tests.
- Facilitated timely treatment plans by promptly transcribing doctors'' orders for medication prescriptions and referrals.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
- Provided exceptional administrative support to ophthalmologists, managing correspondence, phone calls, and other tasks as needed.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations while handling sensitive information.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Plasma Center Technician
Biolife Plasma Services
12.2018 - 03.2019
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
- Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
- Assisted in training new technicians, sharing best practices to ensure consistent quality across the team.
- Maintained high-quality standards by performing regular equipment maintenance checks and calibrations.
- Ensured proper storage and handling of collected plasma samples, maintaining the integrity of the product to be used for life-saving treatments.
- Enhanced donor safety by conducting thorough pre-donation screenings and health assessments.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Medical Scribe
Scribe America
11.2016 - 07.2018
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Server
Little River Casino Resort
06.2016 - 12.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Team Member
Burger King
10.2014 - 06.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Arts - General Studies
West Shore Community Collegr
Scottville, MI05-2022
High School Diploma -
Manistee High School
Manistee, MI05-2016
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Guest relations
- Event setup and breakdown
- Conference planning
- Entertainment booking
- Client meetings
- Event billing
- Event sales
- Food service
- Decision-making
Timeline
Scribe
Orthopedic Sports Medicine of Manistee
03.2023 - 01.2024
Dental Assistant
Michael Dincau DDS, LLC
12.2021 - 06.2022
Event Coordinator
Manistee National Golf & Rsrt
08.2021 - Current
Ophthalmic Scribe
Associated Retina Consultants
07.2019 - 11.2021
Plasma Center Technician
Biolife Plasma Services
12.2018 - 03.2019
Banquet Server
Little River Casino and Resort
06.2017 - 06.2024
Medical Scribe
Scribe America
11.2016 - 07.2018
Server
Little River Casino Resort
06.2016 - 12.2016
Team Member
Burger King
10.2014 - 06.2016
Associate of Arts - General Studies
West Shore Community Collegr
High School Diploma -
Manistee High School
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