Angela Stearns
Boise,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Treasure Valley Family Medicine
2018.07 - 2022.04
- Directed patients to exam rooms, fielded questions, and prepared for patient appointments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed medical records management, including filing, organizing and scanning documents.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Operations Manager
Camp Rhino Boise
2015.11 - 2018.09
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve participant safety, operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to customer needs.
Server
Ling And Louie’s Asian Bar And Grill
2013.12 - 2015.12
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Registered Medical Assistant
Eagle Health And Wellness
2011.07 - 2014.02
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
Registered Medical Assistant
Saltzer Medical Group
2008.08 - 2010.02
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on CPAP treatment and continued care.
Education
No Degree - Secondary Education W/Emphasis in English
Lewis-Clark State College
Lewiston, IDMedical Assistant Certificate - Medical Assisting
Milan Institute - Nampa
Nampa, ID08.2008
Skills
- Cross-Functional Team Collaboration
- Customer/Patient Management
- Administrative Duties
- Medical Records Management
- Reading Comprehension
- Telephone Reception
Certification
- RMA - Registered Medical Assistant
- CPR & First Aid, American Heart Association - exp. 2025
Timeline
Registered Medical Assistant
Treasure Valley Family Medicine
2018.07 - 2022.04
Operations Manager
Camp Rhino Boise
2015.11 - 2018.09
Server
Ling And Louie’s Asian Bar And Grill
2013.12 - 2015.12
Registered Medical Assistant
Eagle Health And Wellness
2011.07 - 2014.02
Registered Medical Assistant
Saltzer Medical Group
2008.08 - 2010.02
No Degree - Secondary Education W/Emphasis in English
Lewis-Clark State College
Medical Assistant Certificate - Medical Assisting
Milan Institute - Nampa