- English
Angela Stephenson
St. Bonifacius
Summary
- Dedicated and service-oriented professional with a proven track record in food service management, ensuring high-quality food production, exceptional customer satisfaction, and efficient operations. Proficient in implementing safety and sanitation standards. Adept at training and motivating teams to deliver outstanding results.
- Developed skills in high-volume financial environment, focusing on customer service and transaction accuracy. Demonstrates strong problem-solving abilities and attention to detail, suitable for various roles. Looking to transition into new field, leveraging these transferable skills to make positive impact.
Overview
4
4
years of professional experience
Work History
Frontline Teller
Choice Bank
Golden Valley, MN
06.2024 - 06.2025
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
- Managed cash drawer, maintaining balanced funds and minimizing discrepancies during audits.
- Trained new tellers on operational procedures and customer service best practices.
- Collaborated with team members to resolve customer issues swiftly, enhancing team effectiveness.
- Demonstrated resilience and adaptability during times of high customer volume, remaining calm under pressure while consistently providing exceptional service.
Food Worker Employee
Kwik Trip
St. Bonifacius
07.2021 - 03.2024
- Provide exceptional customer service by greeting and assisting customers in a friendly and efficient manner.
- Prepare and serve food and beverages according to Kwik Trip’s standards and recipes.
- Maintain cleanliness and sanitation standards in food preparation, serving areas, and dining areas.
- Operate food service equipment safely and efficiently, following all operating procedures and safety guidelines.
- Stock and rotate food products to ensure freshness and compliance with inventory management procedures.
- Follow all food safety regulations and guidelines to maintain a safe and hygienic environment.
- Handle transactions accurately and efficiently using the point-of-sale system.
- Work collaboratively with team members to achieve store goals and objectives.
- Perform other duties as assigned by management.
Education
Bachelor of Arts - Political Science
Southern New Hampshire University
Manchester, NH11-2025
Associate of Arts - undefined
Crown College
St. Bonifacius05.2023
Skills
- Cashier Register
- Customer Service
- Problem-solving
- Adaptability
- Critical thinking
- Creativity
- Customer Satisfaction
- Safety Standards
- Sanitation Standards
- Training
- Efficiency
- Food Preparation
- Strong work ethic
- Customer Assistance
- Task Delegation
- Conflict Resolution
- Cash drawer balancing
LANGUAGES
- Romanian
Timeline
Frontline Teller
Choice Bank
06.2024 - 06.2025
Food Worker Employee
Kwik Trip
07.2021 - 03.2024
Associate of Arts - undefined
Crown College
Bachelor of Arts - Political Science
Southern New Hampshire University
HOBBIES
I am a worship leader at Minnetonka SDA Church. My responsibilities include leading the praise team group, singing, playing piano, organizing meeting times and curating performance schedules., I am knowledgeable on many different kinds of literature such as books, audiobooks, and various forms of political and journal articles.