Angela Stevens
Plainfield,IL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
Lead Supervisor
Premier Solution
06.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Trained personnel to develop new team leads for [Type] department needs.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Lead Supervisor
Hsotess Receiving Warehouse
08.2015 - 12.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Trained personnel to develop new team leads for [Type] department needs.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained compliance with company policies, objectives, and communication goals.
Education
High School Diploma -
Joliet West
Joliet, IL09.1991
Skills
- Social Media Platforms
- Employee Relationships
- Quality Control Programs
- Team Instructions
- Proper Food Storage
- Job Assignments
- Scheduling and Coordinating
- Loss Prevention Strategies
- Food Allergies
- Employee Counseling
- Mobility Support
- Store Layouts
- Quality Education
- Emergency Situations
Timeline
Lead Supervisor
Premier Solution
06.2018 - Current
Lead Supervisor
Hsotess Receiving Warehouse
08.2015 - 12.2017
High School Diploma -
Joliet West
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