Angela Steward
Hernando
Summary
Dynamic and compassionate professional with a strong work ethic, honed through roles at One and Only BBQ and Rover.com. Proven ability to enhance customer satisfaction through attentive service and effective problem-solving. Skilled in medical terminology and HIPAA compliance, ensuring high standards of care and safety in all interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Babysitter
Self-employeed
02.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Dog Sitter
Rover.com
02.2023 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Server
One and Only BBQ
11.2023 - 04.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Three Guys Pizza Pies
02.2020 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Take-Out Server
Red Lobster
11.2018 - 08.2020
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
Cashier
Newk's Eatery
05.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Volunteer Lifeguard
Y.M.C.A
05.2016 - 08.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Medical Coding Specialists Diploma - Medical Coding And Billing
Delta Technical College
Horn Lake, MS06-2025
Associate of Arts - General
Northwest Community College
Southaven, MS05-2021
High School Diploma -
Hernando High School
Hernando, MS05-2019
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Medical terminology
- HIPAA compliance
- HCPCS coding
- Medical billing
Certification
- CPR Certified
- HIPPA Certified
Timeline
Babysitter
Self-employeed
02.2024 - Current
Server
One and Only BBQ
11.2023 - 04.2024
Dog Sitter
Rover.com
02.2023 - Current
Server
Three Guys Pizza Pies
02.2020 - 09.2023
Take-Out Server
Red Lobster
11.2018 - 08.2020
Cashier
Newk's Eatery
05.2017 - 10.2018
Volunteer Lifeguard
Y.M.C.A
05.2016 - 08.2016
Medical Coding Specialists Diploma - Medical Coding And Billing
Delta Technical College
Associate of Arts - General
Northwest Community College
High School Diploma -
Hernando High School
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