ANGELA SWANZY
Bloomington,IL
Summary
To obtain a Technician position, gain experience in this field. PROFESSIONAL ACHIEVEMENTS PHARMACY TECHNICIAN 11/2007 – August 2018. PRINCIPAL TRAINER FOR EPIC Trained all Pharmacists and Technicians on EPIC Create Lesson plans for training Built Carts in Epic Built compounding IV and complete unit dose batch fills Enter in Charges for anesthesiologist SKILLS Aggressively Identify opportunities Eager to learn and apply new techniques Exceptional problem solving abilities Good at multi-tasking 12 Accomplished and certified Pharmacy Technician with over 12 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable in FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
25
25
years of professional experience
Work History
PHARMACY TECHNICIAN
METRO HEALTH HOSPITAL
, MICHIGAN
01.2007 - 08.2018
- Train Technicians, make IVs, Medi dose, deliver medications
- Work in fast past environment
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
PHARMACY TECHNICIAN
WALGREEN
01.2004 - 01.2008
- Promote sales and train new technicians
- Communicate with customers in order to give and receive information
- Resolve customer complaints and insurance problems
Supervisor – Customer Service Representative
NATIONAL CITY BANK
01.1995 - 01.2004
- Assist Customer’s needs in evaluating products that would best suite them
- Page | 2 Angela Swanzy
- Supervised four Customer Service Representatives – responsible for goal setting of each individual.
Education
BACHELOR OF SCIENCE - Math, Science, and Social Studies
WESTERN MICHIGAN UNIVERSITY
MASTERS - undefined
WESTERN MICHIGAN UNIVERSITY
Master’s - undefined
Skills
- Storage Maintenance and Security
- Wholesale Ordering
- Bulk Medicine Prepackaging
- Prescription Filling and Labeling
- Chemical Handling
- Prescription Refill Fulfillment
- Medication Documentation
- Answering and Routing Calls
- Dispensing Medications
- Prescription Order Verification
- Equipment Cleaning and Maintenance
References
References
Bonnie Dyksta - Pharmacy Technician
Metro Health Hospital
5900 Byron Center Ave. SW, Wyoming, MI 49519
616-890-7013 (Cell)
Debbie Kuzdal - Pharmacist
Metro Health Hospital
5900 Byron Center Ave. SW, Wyoming, MI 49519
616-443-9774
Hiram Matthews
P.O. Box 3059
Idyllwidle, CA 92549
682-265-0996
Timeline
PHARMACY TECHNICIAN
METRO HEALTH HOSPITAL
01.2007 - 08.2018
PHARMACY TECHNICIAN
WALGREEN
01.2004 - 01.2008
Supervisor – Customer Service Representative
NATIONAL CITY BANK
01.1995 - 01.2004
BACHELOR OF SCIENCE - Math, Science, and Social Studies
WESTERN MICHIGAN UNIVERSITY
MASTERS - undefined
WESTERN MICHIGAN UNIVERSITY
Master’s - undefined
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