Angela Tabor

Child Welfare referrals:

Request needed documents from DHS Caseworkers via email or phone. Confirm all information is current and complete. Contact client to schedule CW screening and intake. Create an intake folder and a welcome packet for each new CW client. Follow up as needed.

DHS reports:

Monthly, send encrypted reports to DHS Case Workers once confirmed ROI on file. Scan and upload in clients' documents.

Processed weekly billing for MAT and CW services with a focus on accuracy prior to submission.

Completed MAT and CW billing weekly and submitted to therapist for review and signature; identified and corrected discrepancies.

Groups:

Weekly, Collect group sign-in sheets for all ARS groups. Scan and upload to SharePoint at EOM.

GPRA:

Documented MAT GPRAs in spreadsheet as initial baseline, 6-month follow-up, annual, and close-outs; updated records and uploaded files to client documents.

Call clinician clients to cancel, reschedule, or find coverage if there is a call-out. Email reception who is out for the day.

Modified UA client lists for MAT and TANF services following instructions from the nurse or clinicians.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Recognized by management for providing exceptional customer service.
• Completed day-to-day duties accurately and efficiently.