Angela Tarter
Apopka
Summary
Experienced sales representative in metal distribution industry. Looking for new opportunities to grow and expand in the industry. With over 28 years’ experience in Sales, service, and management. Looking for an opportunity to get into a position that can bring me to the Central Florida area to be closer to family, yet still working in the industry I service.
Overview
29
29
years of professional experience
Work History
Account Manager
Kloeckner Metal
04.2024 - Current
- Inside sales representative
- Customer relationships
- Daily quotes and order entries
- Manage customer data in CRM including track activities, log interactions, campaign, logging, outcall programs
- Customer specific inventory management
- Work with operations and traffic to ensure customer deliveries meet
- Work directly with vendors and suppliers for material needs
- Quote fabricated or second operation process
- In depth product knowledge of full metal line, stainless, aluminum, carbon, brass
- Work with credit for any payment information or discrepancy clean up needed
Solution Advisor/ Inside Sales Representative
Ryerson, Inc
02.2015 - 03.2024
- Senior Inside Sales Representative
- Customer relationships
- Daily quotes and order entries
- Handled capacity of up to 200 quotes daily
- Monthly up to 2000 invoiced lines.
- Manage customer data in CRM including track activities, log interactions, campaign, logging, outcall programs
- Customer specific inventory management
- Work with operations and traffic to ensure customer deliveries meet
- Work directly with vendors and suppliers for material needs
- Quote fabricated or second operation process
- Manage customer contracts
- Quote customer contracts
- Work with credit for any payment information or discrepancy clean up needed
Inside Sales Manager
Ryerson, Inc
06.1996 - 04.2023
- During my career I held multiple positions, starting as inside Sale, Outside Sales, and Inside Sales Manager
- Inside Sales Manager was the longest tenured position in the Miami office
- Managed staff of up to 25 employees
- Responsibilities including
- Training
- Managing
- Reviewing
- Purchasing
- Sales
- Outside sales
- Customer contacts
- Corporate bids
- Financial Reports
- Quality
- Inventory Management
- Inbound calls
- Outbound calls
- Manage corporate initiatives on local level
Branch Manager
Town and Country Metals
06.2013 - 01.2015
- Branch Manager Manage a team of 12+ in all aspects of business, including operations, transportation, sales, purchasing, and administration.
- Product Branding
- Providing Feedback
- Account Management
- Client Rapport-Building
- Customer Interaction
- Professional Relationships
- Training and Onboarding
- Service Management
- Client Satisfaction
- Special Orders
- Sales Development
- Contact Management Systems
- Customer Service
- Inside and Outside Sales
- Client Correspondence
- Pricing Standards Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
Skills
- -building and maintaining customer relationships
- -product knowledge in stainless, aluminum, carbon, copper and brass
- -Active Listening
- -Profit Management
- -Exceptional Negotiation Skills
- -Call and Email Handling
- -Estimations and Quotes
- -Customer relationship tool
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Strategic planning
- Customer relationships
- Goal oriented
- Relationship building and management
- Sales development
- Account oversight
- Client relationship building
- Issue resolution
- Networking skills
- Account development
- Customer relationship management (CRM)
- Sales reporting
- Upselling
- Contract negotiation
- Operations
- CRM software
- Customer needs assessment
- Client meetings
- CRM proficiency
- Order management
- Overcoming objections
- Vendor relations
- Sales expertise
Affiliations
Association of Woman Metal Industries
MSCI
Timeline
Account Manager
Kloeckner Metal
04.2024 - Current
Solution Advisor/ Inside Sales Representative
Ryerson, Inc
02.2015 - 03.2024
Branch Manager
Town and Country Metals
06.2013 - 01.2015
Inside Sales Manager
Ryerson, Inc
06.1996 - 04.2023
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