Angela Thomas
Amazon
Tchula,MS
9
years of professional experience
Reliable Picker Packer and Shift Leader experienced in order picking, warehouse safety, and customer service. Achieved operational efficiency through effective team leadership, staff training, and problem resolution. Focused on supporting team productivity, enhancing accuracy, and maintaining a safe work environment.
Work History
Picker Packer
1 Month- Picked customer orders accurately using handheld scanners and warehouse management systems.
- Packed items securely to meet Amazon quality standards and reduce shipping damage.
- Scanned, labeled, and sorted merchandise for efficient fulfillment and shipment flow.
- Inspected products for accuracy, condition, and packaging compliance before dispatch.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety procedures, PPE requirements, and workplace guidelines during daily operations.
Private Sitter
1 Year 4 Months- Monitored client safety and comfort during home-based sitting assignments.
- Assisted with daily routines, including hygiene, dressing, and bedtime preparation.
- Prepared meals, snacks, and medications according to caregiver instructions.
- Communicated updates clearly with families about needs, behavior, and schedule changes.
- Maintained clean, organized living spaces while following household preferences.
- Engaged clients with age-appropriate activities to support comfort and supervision.
- Maintained patient's home environment to keep safe, clean and familiar.
Shift Leader
5 Years 7 Months- Supervised crew during peak service, maintaining speed, accuracy, and customer satisfaction.
- Coordinated shift transitions, assigning positions and resolving coverage gaps quickly.
- Monitored order quality, ensuring consistency across front counter, drive-thru, and kitchen operations.
- Trained new team members on station procedures, food safety, and service standards.
- Managed cash handling procedures, balancing registers and supporting secure transaction practices.
- Reviewed inventory needs, restocked supplies, and supported efficient opening and closing tasks.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
GED
Skills
Order picking
Product packaging
Warehouse safety
Cash handling
Time management
Product inspection
Team motivation
Problem-solving
Warehouse organization
Inventory management
Housekeeping
Cash management
Customer service focus
Patience and empathy
Positive attitude
Team motivation
Timeline
Picker Packer
Amazon
09.2026 - CurrentRead More
Private Sitter
Assurance Sitting LLC
03.2025 - 07.2026Read More
Shift Leader
Mconalds
09.2017 - 04.2023Read More
Adult Education
GED
Read More