Angela Tran
Fountain Valley,CA
Summary
Energetic and personable individual with knack for engaging with diverse groups and creating memorable experiences. Possesses deep understanding of event coordination and customer service, with skills in managing guest interactions and handling logistical challenges. Committed to enhancing event experiences and ensuring smooth operations to leave lasting positive impact.
Overview
3
3
years of professional experience
Work History
Expo
Buffalo Wild Wings
03.2023 - 10.2024
- Restocking inventory with condiments and veggies with expiration dates labeled
- Upselling wings, appetizers, sides, desserts, sauce/seasoning bottles, toppings, and drinks
- Host - Listing customers’ names, party size, seating preferences, wait times, and phone numbers, setting up tables for large parties, communicating with servers to help serve drinks to seated guests
- Cashier - cash handling, counting money to insure the correct amount of money is present in drawer, inputting customers' pickup orders into POS system and repeating their orders back to them, welcoming anyone who walks through the door with a smile and greeting to create a comfortable environment
- Promoting wing deals, dine-in specials, and happy hour
- Answering phone calls to assist in ordering takeout, quoting wait times, Blazin’ Rewards program, and financial issues
- Lobby/station cleaning and sanitizing menus to stock up for the next guests
- Bagger - Packaging takeout orders and storing them in heated boxes, preparing sauce bags with napkins, utensils, and wet wipes, double-checking orders to confirm orders are prepared properly
- Server’s Assist/Busser - Dishwashing silverware, removing trays off of tables and sanitizing, separating big tables into smaller tables
- Runner - serving food to customers in a timely manner, plating silverware and napkins, make sure guests feel satisfied with what's on their table/plate
- Expo - preparing plates for condiments/veggies, clearing out screens with dine-in orders in timely manner, plating condiments and/or veggies on food orders as requested, communication with kitchen and servers to insure orders are catered accurately
Crew Member
Little Caesars Pizza
02.2022 - 07.2022
- Upselling varieties of pizzas and appetizers
- Restocking condiments and dried food in their assigned boxes
- Preparing sauces, pizza dough, and breadsticks
- Cashier and Register experience
- Lobby/station cleaning
Cafeteria Server
Garden Grove District
08.2021 - 05.2022
- Serving food as listed on menu, making sure students get what they want
Education
Barbering School -
CR’U Institute of Cosmetology & Barbering
Garden Grove07.2024
High School Diploma - AP Statistics
Los Amigos High School
Fountain Valley06.2022
Skills
- Leadership
- Customer Service
- Active Listener
- Vision and Purpose
- Strong Interpersonal Skills
- Team Player
- Detail Oriented
Projects
Coffeehouse Club Gender Sexuality Alliance Club
Awards
- National Honors Award
- Principal Honor’s Roll
Timeline
Expo
Buffalo Wild Wings
03.2023 - 10.2024
Crew Member
Little Caesars Pizza
02.2022 - 07.2022
Cafeteria Server
Garden Grove District
08.2021 - 05.2022
Barbering School -
CR’U Institute of Cosmetology & Barbering
High School Diploma - AP Statistics
Los Amigos High School
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