Angela Tran
Sacramento
Summary
Dedicated and adaptable professional with a proven track record of providing exceptional care to individuals with disabilities. Seeking to leverage extensive experience and flexibility in high-stress situations to contribute positively to a team-oriented environment.
Offering well-rounded skill set and drive for continuous learning and development in dynamic environment. Brings understanding of logistical processes and ability to quickly adapt to new challenges and responsibilities. Ready to use and develop analytical and organizational skills.
Professional in program management with history of driving project success and ensuring operational excellence. Known for collaborative approach and delivering results that align with organizational objectives. Dependable and adaptable, bringing strong leadership and communication skills to foster teamwork and manage changing priorities effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Supervisor
Bay Area Behavior Consultants
Pinole, CA
01.2026 - Current
- Supervised program implementation, ensuring alignment with organizational goals and standards.
- Coordinated cross-functional teams to enhance project communication and collaboration efficiency.
- Developed training materials and facilitated workshops for staff development and skill enhancement.
- Analyzed program performance metrics, identifying areas for improvement and implementing corrective actions.
- Mentored junior team members, fostering growth through constructive feedback and support initiatives.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
Case Manager/Outreach Specialist
Biga Impact
San Francisco, CA
01.2026 - Current
- Coordinated service plans to meet client needs and enhance resource allocation.
- Evaluated client progress and adjusted interventions to ensure optimal outcomes.
- Developed strong relationships with community resources for effective referrals and support.
- Conducted comprehensive assessments to identify client strengths and barriers for service access.
- Implemented tracking systems to monitor client services, enhancing accuracy in reporting outcomes.
- Advocated for clients' rights, ensuring access to necessary services and supports within the community.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Social Media Manager Program Manager
Cooper Life
Roseville, CA
01.2026 - Current
- Developed and implemented engaging social media strategies to enhance brand visibility.
- Analyzed performance metrics to optimize content and drive audience engagement.
- Collaborated with cross-functional teams to ensure alignment of social media campaigns with overall marketing objectives.
- Managed social media accounts, maintaining consistent branding and voice across platforms.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Clinical Program Supervisor
Behavia Therapy
Sacramento, CA
12.2025 - Current
- Developed and implemented clinical program protocols to enhance patient outcomes.
- Coordinated cross-functional teams to streamline project timelines and deliverables.
- Managed regulatory compliance processes, ensuring adherence to industry standards.
- Analyzed clinical data to identify trends and inform program improvements.
- Coordinated internal audits to ensure adherence to established quality standards and regulatory requirements throughout program operations.
- Conducted thorough data analysis to identify areas for improvement, driving continuous program enhancements.
Field Operations Specialist
Ca Connect
Dallas, TX
05.2025 - 12.2025
- Delivered accessible telecommunications education and equipment support to Deaf and Disabled communities statewide, enhancing program awareness and increasing access to DDTP services..
- Collaborated with Field Advisors and Outreach Specialists to conduct statewide outreach, assist consumers with specialized telecommunications devices, and ensure equitable access to DDTP resources.
- Developed training materials for onboarding new team members in operational procedures.
- Conducted site assessments to evaluate operational effectiveness and recommend enhancements.
- Facilitated regular team meetings to discuss performance metrics and address challenges proactively.
- Provided community-based outreach and direct customer support for California’s Deaf and Disabled Telecommunications Program (DDTP), educating consumers on adaptive equipment, relay services, and the CTAP application process.
- Monitored project deadlines closely while ensuring high-quality deliverables were submitted without compromising safety standards.
- Conducted regular site inspections to monitor progress, identify potential problems, and recommend corrective actions.
ABA Program Supervisor/Behavioral Health Admin
Sentry Living Solutions
03.2024 - 05.2025
- Develop and monitor treatment plans for individuals with behavioral disorders, including conducting assessments and providing therapist supervision.
- Coordinate with healthcare professionals and clinical staff to ensure smooth operations and effective delivery of services.
- Manage administrative tasks, such as client intake, scheduling, record-keeping, billing, and insurance claims.
- Stay updated on research and best practices, participate in strategic planning, and incorporate improvements into daily operations.
CHAT/ABA Program Supervisor
Catalight/Northeastern Seals
10.2023 - 01.2024
- Develop and implement treatment plans and behavior intervention plans, conduct assessments, coach parents and Behavior Interventionists, and hold report review meetings.
- Provide work direction and professional development to Behavior Interventionists, including skills enhancement and clinical consultation.
- Ensure clinical quality and compliance with regulatory and funder requirements, and take corrective action if necessary.
- Collaborate with colleagues and managers to identify program needs, maximize program potential, ensure a positive client experience, and support the development of the annual Behavioral Health Services Program V2MOM.
ABA Program Supervisor
Burnett Therapeutic Services
03.2022 - 10.2023
- Directed therapy sessions for children with disabilities, working closely with BCBAs to enforce Behavioral Intervention.
- Plans Authored detailed progress reports based on collected data from supervising Behavioral Interventionists.
- Provided training to new Behavior Interventionists and parents, utilizing ABA tactics for behavior reduction.
Lead Registered Behavioral Therapist
Center for Social Dynamics
11.2021 - 02.2022
- Provide direct therapy to children in clinic/home settings.
- Maintain clean and sanitized areas during therapy sessions.
- Work under a BCBA and clinical leader to enforce Behavioral Intervention Plans and provide support to Behavioral Therapists, including last-minute sub sessions.
- Collect and analyze data during sessions, using HIPAA-certified software, and collaborate with BCBA and clinical leader to develop Behavioral Intervention Plans.
Education
Bachelor of Arts - Psychology
California State University
Sacramento03.2020
Skills
- Cooperative team member
- Bilingual in Vietnamese
- Outstanding interpersonal skills
- Computer proficient
- Approachable
- Quick learner
- Strong work ethic
- Applied Behavior Analysis
- Experience supporting children with learning disabilities
- Document management
- Operational leadership
- Staff training
- Staff development
Certification
- California Scholarship Federation Award Spring 2016
- Registered Behavioral Therapist Certification March 2021–Current
- CPR/First Aid Certification October 2020–Current
Languages
Spanish
Limited Working
English
Native or Bilingual
Korean
Elementary
French
Elementary
Timeline
Program Supervisor
Bay Area Behavior Consultants
01.2026 - Current
Case Manager/Outreach Specialist
Biga Impact
01.2026 - Current
Social Media Manager Program Manager
Cooper Life
01.2026 - Current
Clinical Program Supervisor
Behavia Therapy
12.2025 - Current
Field Operations Specialist
Ca Connect
05.2025 - 12.2025
ABA Program Supervisor/Behavioral Health Admin
Sentry Living Solutions
03.2024 - 05.2025
CHAT/ABA Program Supervisor
Catalight/Northeastern Seals
10.2023 - 01.2024
ABA Program Supervisor
Burnett Therapeutic Services
03.2022 - 10.2023
Lead Registered Behavioral Therapist
Center for Social Dynamics
11.2021 - 02.2022
Bachelor of Arts - Psychology
California State University