Angela Tucker
Silverhill,AL
Summary
Developed strong client relationship management and negotiation skills in fast-paced environment. Proven ability to analyze market trends and provide actionable insights to clients, ensuring successful transactions.
Professional with background in assessing, investigating, and managing insurance claims, specializing in catastrophe scenarios. Known for analytical skills, attention to detail, and ability to navigate complex claims processes. Highly collaborative team player who adapts quickly to changing environments and prioritizes achieving results. Strong communication abilities and problem-solving expertise ensure accurate and timely resolutions.
Highly organized and reliable postal professional with solid background in mail distribution and customer service. Known for collaborative teamwork and adaptability to changing requirements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Realtor
Elite Real Estate Solutions
05.2021 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Catastrophe Insurance Adjuster
Allstate Corp
09.2024 - 10.2024
- Facilitated smooth communication with clients by maintaining professional relationships with policyholders, agents, and underwriters throughout claim processes.
- Safeguarded company interests by adhering strictly to internal guidelines, legal regulations, and ethical principles throughout claim handling processes.
- Attended industry conferences to stay current on trends, regulatory changes, and emerging technologies in catastrophe insurance adjustment practices.
- Expedited policyholder satisfaction by promptly addressing concerns and providing clear explanations of coverage and settlements.
Unit Supply Specialist
Army National Guard AL
01.1999 - 07.2005
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
- Streamlined supply chain process for timely delivery of materials and equipment to units in need.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
Mail Carrier
United States Postal Service, USPS
06.2005 - 04.2018
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Upheld integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Correctional Officer
Mobile County Sheriffs Office
05.2002 - 06.2005
- Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout processes.
Education
GED -
Bishop State Community College
Mobile, AL01-1999
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Marketing
- Property inspection
- Claims evaluation
- Estimating costs
- Damage assessment
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - Alabama Real Estate Commission.
- Licensed Independent Insurance Adjuster – Alabama Department of Financial Services or equivalent regulatory body where licensing is required by the state.
- Certified Catastrophe Adjuster (CCA)- Windstorm Insurance Network Inc., targeted towards adjusters who work on catastrophic events like hurricanes or tornadoes.
Timeline
Catastrophe Insurance Adjuster
Allstate Corp
09.2024 - 10.2024
Realtor
Elite Real Estate Solutions
05.2021 - Current
Mail Carrier
United States Postal Service, USPS
06.2005 - 04.2018
Correctional Officer
Mobile County Sheriffs Office
05.2002 - 06.2005
Unit Supply Specialist
Army National Guard AL
01.1999 - 07.2005
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - Alabama Real Estate Commission.
- Licensed Independent Insurance Adjuster – Alabama Department of Financial Services or equivalent regulatory body where licensing is required by the state.
- Certified Catastrophe Adjuster (CCA)- Windstorm Insurance Network Inc., targeted towards adjusters who work on catastrophic events like hurricanes or tornadoes.
GED -
Bishop State Community College
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