ANGELA UPDEGRAFF-FAIRCHILD

Work History

Board and Brush

Hutchinson, KS

07.2024 - Current

Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored the performance of franchisees, providing guidance and support when necessary.
Set pricing structures according to market analytics and emerging trends.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Responded promptly to customer complaints in order to maintain positive relationships with clients.
Implemented successful business strategies to increase revenue and target new markets.
Hosted special events to boost brand awareness and increase community engagement.
Built partnerships with organizations in the community to promote the brand's visibility.

D's Duds Custom Printing LLC

01.2012 - Current

Overseeing the overall operations of the company and developing the overall operation strategies
Uniquely creating custom logos for companies and events, recreating logos to digital artwork using adobe products
Creating and maintaining the company's website and also create short term web sales for fundraising for local groups and events
Researching and coming up with new innovative techniques for the business including printing techniques, unique logo designs and training the staff on the same and also about the sale points
Developing customer retention schemes by finding new promotional items that will meet their goals and also excite them

Hutchinson Animal Shelter

Hutchinson, USA

11.2022 - 12.2023

Created and developed a training program for volunteers
Maintained and updated records on all volunteers
Organized, coordinated and managed the recruitment of volunteers for the Animal Shelter and related events
Assisted the public in claiming lost animals and selecting pets for adoption
Collected and recorded fees, such as license, impound board and adoption
Interacted with prospective pet owners and helped them fill out adoption forms and advised about pet care
Provided information to callers according to departmental procedures
Plan and oversee all special events and projects
This includes major off-site events as well as smaller group events on site
Work with various groups, such as churches, civic groups, etc
Who are brought in or were interested in bringing groups to the shelter for volunteering or educational purposes

Harleys Bicycles

01.2003 - 01.2022

Company Overview: Dedicated, Focused, and highly accomplished manager, marketer, team leader, and business owner with over 20 years of experience in different fields
Managing the company's overall operations including delegating and directing agendas, managing the company organizational structure, driving profitability through marketing, and developing and maintaining strategies
Carrying out the accounting duties including analyzing all financial activities, ensuring compliance with accounting and legal frameworks, book keeping, record keeping, and budget planning
Effectively organizing the operations of the company including delegating duties to employees, scheduling employees, event co-ordination on local and state levels, and resolving any conflicts which may arise amicably
Dedicated, Focused, and highly accomplished manager, marketer, team leader, and business owner with over 20 years of experience in different fields

A & B Optical

01.2003 - 01.2015

Creating the company from scratch without a base model thus developing strategic, financial and operational plans
Developing the business model including product decision, branding, ordering, inventory control, and seasonal and standard displays
Designing and implementing the marketing models for both traditional and digital advertising and also measuring their effectiveness based on the set goals
Acting as the HR thus carrying out the duties including talent management, employee compensation and benefits, training and development, and compliance as well as work place safety
Customer relations policies including creating of policies and guidelines on customer handling and business operation hours
Achieved excellent expansion for five years which included the transition from 300 square feet retail to 1500 square feet retail for four years and 2500 square feet retail for five years consecutively