Angela WALDEN
Greensboro,NC
Summary
Work for an Organization that offers training and opportunities for advancement and growth. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
33
33
years of professional experience
Work History
Gas Dispatcher
Speedway
04.2019 - Current
- Coordinate and manage the delivery of natural gas by monitoring pipeline pressure to ensure safe and consistent flow
- Allocate gas supplies to different destinations and dispatch crews to address distribution system issues
- Operate as the central control point for gas flow, ensuring a reliable supply to customers across multiple regions
- Ensure smooth coordination between dispatch, field crews, and customer service to mitigate supply disruptions
On-Site Service Specialist
R.J. Reynolds (Contracted with Ricoh Company)
07.2010 - 04.2019
- Managed product ordering, faxing, scanning, and sorting mail to maintain seamless operations
- Handled all aspects of correspondences for Consumer and Trade Marketing, including sending documents and mailers to consumers
- Maintained and updated Consumer Marketing documents and spreadsheets
- Trained new mailroom hires and ensured training material was accurate and up-to-date
- Monitored inventory levels and ensured timely replenishment of supplies to meet operational needs
- Streamlined service processes for improved client experience and reduced downtime.
Senior Print Department Specialist
Center for Creative Leadership (CCL)
07.1991 - 08.2009
- Thrived in a fast-paced environment, prioritizing tasks to meet tight deadlines efficiently
- Trained new hires within the print department, ensuring consistent operational standards
- Collaborated with client services, program coordinators, and trainers to meet client needs
- Acted as the lead liaison, providing problem-solving expertise and feedback to enhance operational services
- Implemented departmental procedures to optimize productivity and foster teamwork
- Completed computer training through CCL's IT Department and attended annual colloquiums and workshops to stay updated with industry practices
- Improved department efficiency by streamlining processes and implementing new organizational systems.
Education
Bennett College
Greensboro, NC01.1984
High School Diploma -
James B Dudley Senior High School
Greensboro06.1982
Skills
- Strong multitasking and organizational skills
- Experience in dispatch operations
- Supply management
- Proficient in inventory management
- Customer correspondence
- Effective collaboration
- Problem-solving skills
- KeyVa
- TMW peopleNetFleetManager
- Insight360 inventory forecasting
- Cisco(phones)
- Ethanol's
- Costco inventories
- TMS portal
Leadership Experience
Meets goals daily with 100% accuracy.
Contact - Phone
- Co-worker, 336-870-7588
- Co-worker, 336-288-7210
- Co-worker, 336-671-0750
- Co-worker, 336-482-7245
References
- Samatha Turner, Co-worker, 336-870-7588
- Val Mcmillan, Co-worker, 336-288-7210
- Pamela Smith, Co-worker, 336-671-0750
- Debbie Gainey-Lloyd, 336-482-7245
Communication Skills
Team player, excellent communicator, written and verbal. A strong personal commitment to success, consistent, dependable, and accurate in carrying out responsibilities.
Timeline
Gas Dispatcher
Speedway
04.2019 - Current
On-Site Service Specialist
R.J. Reynolds (Contracted with Ricoh Company)
07.2010 - 04.2019
Senior Print Department Specialist
Center for Creative Leadership (CCL)
07.1991 - 08.2009
Bennett College
High School Diploma -
James B Dudley Senior High School