ANGELA WALL
Yucaipa,CA
Summary
Dedicated and dependable professional recognized for strong communication, time management, and computer skills. Results-oriented with a keen eye for detail, eager to leverage analytical and problem-solving abilities to achieve organizational objectives. Committed to delivering high-quality work while adapting to dynamic environments and challenges. Passionate about contributing to team success through effective collaboration and innovative solutions.
Overview
28
28
years of professional experience
Work History
Funeral Arranger
Acheson & Graham Garden of Prayer Mortuary
Riverside, CA
11.2025 - Current
- Coordinated funeral arrangements, ensuring compliance with legal and regulatory requirements.
- Collaborated with families to develop personalized service plans reflecting individual wishes.
- Managed logistics for memorial services, including venue selection and transportation coordination.
- Maintained detailed records of services provided and financial transactions for accuracy and transparency.
Receptionist
MONTECITO MEMORIAL PARK & CEMETERY
Colton, US
09.2024 - 11.2025
- Performed administrative duties such as phones, computer, office open/close, refreshment set up
- Greet guests and Visitors and checked them in for appointments
- Taking payments for counselors and families
Funeral Arranger/Office Assistant
SUNSET FUNERAL CARE
Redlands, US
12.2022 - 07.2023
- Communicated with insurance companies to secure death benefits for families of deceased.
- Drafted and sent out emails, processed incoming payments through checks or credit card transactions accurately according to company policies and procedures.
- Performed administrative duties such as scheduling appointments and filing documents.
- Planned, scheduled, or coordinated funerals, burials, or cremations, arranging details such as floral delivery or time and place of services.
- Obtained information needed to complete legal documents, such as death certificates and burial permits.
- Coordinated with clergy members, musicians and floral designers to plan and execute funeral services.
- Coordinated funeral arrangements, ensuring compliance with legal and regulatory requirements.
Guest Service Associate
EUROPEAN WAX CENTER
Redlands, US
02.2022 - 01.2023
- Answered multi-line switchboard phone, helped customers find and select products, introduced promotions, wax passes and to help increase sales opportunities.
- Opened and closed cash registers, used POS to process sales transactions, balanced cash drawers, generated reports, and made deposits.
- Assisted with training and mentoring new team members.
- Provided excellent customer service to guests and visitors in a professional manner.
- Educated clients on waxing services, ensuring understanding of aftercare procedures.
Funeral Arranger
PRECIADO FUNERAL HOME
San Bernardino, US
01.2018 - 06.2021
In Class Volunteer (preschool-2nd Grade)
EMMERTON ELEMENTARY SCHOOL
San Bernardino, US
01.2017 - 01.2020
General Laborer
Nike, Inc.
Ontario, California
11.2012 - 07.2014
Funeral Arranger/Office Manager
Weaver Hughes Mortuary
Yucaipa, California
12.2008 - 04.2012
Funeral Arranger
Mt. View Mortuary & Cemetery
San Bernardino, California
04.2004 - 12.2008
Funeral Arranger/Office Assistant
Wiefels & Son Funeral Directors
Banning, California
02.2003 - 04.2004
Funeral Arranger
Evans Brown Mortuary
Sun City, California
06.1998 - 04.2003
Limousine Chauffeur
Audrie's Limousine
Redlands, California
05.1999 - 04.2002
Education
Certification Of Professional Photography -
NEW YORK INSTITUTE OF PHOTOGRAPHY
10.2022
Associate of Science Degree - Criminal Justice
ITT TECHNICAL INSTITUTE
09.2010
Business Operations Graduate - Business Administration
NATIONAL EDUCATION CENTER
San Bernardino10.1992
Skills
- Administrative support
- Data Entry
- Front Office Support
- Multi-Line Telephone Systems
- Customer Service
- Meeting Sales Goals
- Goal-Driven
- Organizational skills
- Computer literacy
- Funeral planning
- Microsoft Outlook, Word, and Excel
- HMIS, HMIS, Compass
- Active Listening
- Compassionate communication
Timeline
Funeral Arranger
Acheson & Graham Garden of Prayer Mortuary
11.2025 - Current
Receptionist
MONTECITO MEMORIAL PARK & CEMETERY
09.2024 - 11.2025
Funeral Arranger/Office Assistant
SUNSET FUNERAL CARE
12.2022 - 07.2023
Guest Service Associate
EUROPEAN WAX CENTER
02.2022 - 01.2023
Funeral Arranger
PRECIADO FUNERAL HOME
01.2018 - 06.2021
In Class Volunteer (preschool-2nd Grade)
EMMERTON ELEMENTARY SCHOOL
01.2017 - 01.2020
General Laborer
Nike, Inc.
11.2012 - 07.2014
Funeral Arranger/Office Manager
Weaver Hughes Mortuary
12.2008 - 04.2012
Funeral Arranger
Mt. View Mortuary & Cemetery
04.2004 - 12.2008
Funeral Arranger/Office Assistant
Wiefels & Son Funeral Directors
02.2003 - 04.2004
Limousine Chauffeur
Audrie's Limousine
05.1999 - 04.2002
Funeral Arranger
Evans Brown Mortuary
06.1998 - 04.2003
Associate of Science Degree - Criminal Justice
ITT TECHNICAL INSTITUTE
Business Operations Graduate - Business Administration
NATIONAL EDUCATION CENTER
Certification Of Professional Photography -
NEW YORK INSTITUTE OF PHOTOGRAPHY
AWARDS
Dignity Top Sales Associate 2012, Customer Service Excellence by JD Powers & Associates 2006, Dignity Honors Top Performer 2010, 2011 & 2012