Angela Warner
Cincinnati
Summary
Dynamic Healthcare Administrator with strong expertise in staff management, and training as well as employee recruitment, and clinical management. Proven ability to inspire teams and enhance service quality, driving operational excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Healthcare Administrator
Cross Country Healthcare Staffing
Boca Raton
12.2013 - 03.2026
- Managed day-to-day activities of clinical staff members such as physicians, nurses, and technicians.
- Recruited, hired, managed and trained new medical and facility staff.
- Facilitated consistency in delivery and quality of services by hiring and supervising top-notch employees.
- Resolved conflicts between employees.
- Monitored employee performance metrics such as attendance rates and productivity levels.
- Conducted regular training sessions for staff on topics such as customer service protocols and safety guidelines.
Branch Administrator
On Assignment Healthcare Staffing
Cincinnati
09.2004 - 12.2013
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Managed daily operations of the branch, including staff, customer service, human resources, sales and marketing activities.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Managed employees work to ensure accuracy and timeliness.
Education
MBA - Business Administration And Management
Mount Vernon Nazarene University
Mount Vernon, OH05-2019
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ03-2014
Skills
- Clinical staff management
- Staff supervision
- Performance evaluations
- Retention strategies
- Recruitment strategies
- Staff training and development
Certification
- Life, Health and Accidental Insurance License - Ohio Department of Insurance - 12/2022
- Personal Lines Insurance License - Ohio Department of Insurance - 7/2025
- Teachers License - Ohio Department of Education - 8/2019
Timeline
Healthcare Administrator
Cross Country Healthcare Staffing
12.2013 - 03.2026
Branch Administrator
On Assignment Healthcare Staffing
09.2004 - 12.2013
MBA - Business Administration And Management
Mount Vernon Nazarene University
Bachelor of Science - Health Administration
University of Phoenix