Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angela Washam

Waynesboro,MS

Summary

Compassionate and dependable professional with experience in personal care, customer service, and cashier roles. Skilled in supporting daily living needs, resolving customer concerns, and effectively multitasking in fast-paced environments. Known for empathy, clear communication, and a strong commitment to client and customer satisfaction.

Overview

6
6
years of professional experience

Work History

PCA

First Choice Home Care LLC
Waynesboro, MS
07.2024 - Current
  • Provide support with daily living activities and personal care for clients who need assistance.
  • Assist with meal preparation, medication management, and coordination of transportation for appointments and outings.
  • Maintain a safe environment, ensuring the client's living space is clean and suitable.
  • Offer companionship and emotional support.

Assistant Manager

Dirt Cheap
Waynesboro, MS
06.2021 - 05.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Resolved customer issues following company policies, while providing exceptional customer service.
  • Operated cash register accurately for all transactions involving customers.
  • Preserved the appearance and cleanliness of the store by arranging and replenishing displays and merchandise racks.

Customer Service Representative

Sitel
03.2019 - 06.2021
  • Handled inbound service calls through voice chat and email communication.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Navigated through multiple systems.

Education

Associate of Applied Science - Health Care Data Technology

Meridian Community College
Meridian, MS
12-2012

Skills

  • Customer Service
  • Data Entry
  • Medical Billing
  • Adaptability & Reliability
  • Multitasking & Time Management
  • Strong Interpersonal and Emotional Intelligence

Accomplishments

GPA 4.0.

  • Dean's List Honoree, 6 semesters.
  • Member, Phi Beta Lambda.

Timeline

PCA

First Choice Home Care LLC
07.2024 - Current

Assistant Manager

Dirt Cheap
06.2021 - 05.2024

Customer Service Representative

Sitel
03.2019 - 06.2021

Associate of Applied Science - Health Care Data Technology

Meridian Community College

Similar Profiles

CREATE PROFILE