ANGELA WEBSTER
CPI Security Systems Inc.
Rock Hill,SC
20
years of professional experience
Hard-working, multi-tasking professional with outstanding telephone, scheduling and documentation skills. I am very customer oriented, and able to work in fast paced environment.
Work History
Revenue Recovery Specialist
1 Year 5 Months- Analyzed client accounts to identify revenue discrepancies.
- Collaborated with customer support teams to enhance communication regarding billing issues.
- Resolved complex customer inquiries related to billing and payment discrepancies.
Business Financial Administrator/ Analyst
2 Years 6 Months- Worked as a team member on a high demand account to clear deductions and issue funding for invoicing.
- Researched and analyzed vender contracts and invoices to ensure proper funding and validity.
- Worked efficiently to allocate funds correctly while keeping client account in compliance.
Account Representative
6 Years 5 Months- Responsible for collections of more than 700 student accounts from different colleges and universities
- Working out detailed payment agreements, and also assist in negotiations for settlements.
- Making usually 200 calls to consumers each day while maintaining compliance at all times.
Office Manager
9 Years- Oversaw daily office operations for staff of employees
- Prepared and distributed payroll for staff
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
- Handled all customer service, contracts, and coordinating of shipments, both domestic and international.
Education
H S Diploma & Marketing Certificate
Skills
Types 35-40 WPM
Customer service oriented
Admistrative support
Can work independently
Proficient
Fast learner
Computer literate
Great communication skills
Timeline
Revenue Recovery Specialist
CPI Security Systems Inc.
03.2025 - CurrentRead More
Business Financial Administrator/ Analyst
Advantage Solutions
02.2022 - 08.2024Read More
Account Representative
Williams & Fudge Inc.
03.2015 - 08.2021Read More
Office Manager
The Sales Exchange
03.2006 - 03.2015Read More
Rock Hill High School
H S Diploma & Marketing Certificate
Read More