Angela Wells
Buhl,AL
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
34
34
years of professional experience
Work History
Quality Assurance/Office Manager
Jolly Heating & Air Conditioning, Inc.
01.2013 - Current
- I have worked myself up from dispatch and scheduler to quality assurance/office manager. Answering the phones, assisting customers with quality customer care. Scheduling with HouseCall Pro and Service Titan. Provide financing options to the customers with Wells Fargo and WiseTack. Register warranties.
Legal Assistant
Dishuck & Lacoste
01.1992 - 01.2014
- Filing, answering the phone directing the calls to the correct party. Assisted with wills and probate. Collections, filed suits, garnishments and evictions through Alacourt. Filed claims through the Northern District of Alabama Bankruptcy Court. Took payments. Assisted customers with issues they had with collection process.
Education
High School Diploma -
Tuscaloosa County High School
Northport, AL01.1993
Skills
- Service excellence
- Experienced in Adobe, Excel and Word software
- Skilled in utilizing Alacourt
- Bankruptcy management
- Legal eviction procedures
- Accounts receivable management
- Certified notary public
- Office administration
- Data entry accuracy
- Warranty registration
- Communication skills
- Crisis management
- Time management
- Problem resolution
- Organizational skills
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Collections
- Teamwork
- Problem-solving
- Notary
Timeline
Quality Assurance/Office Manager
Jolly Heating & Air Conditioning, Inc.
01.2013 - Current
Legal Assistant
Dishuck & Lacoste
01.1992 - 01.2014
High School Diploma -
Tuscaloosa County High School