Angela Weng
Diamond Bar,CA
Summary
Assistant Director in a math learning center that assists in running the center and sales. Professionally trained in sales and customer service in both English and Mandarin with more than two years of experience. Interacts with a diverse community, building up the ability to communicate clearly and efficiently with team members and customers.
Overview
2
2
years of professional experience
Work History
Assistant Director
Mathnasium Learning Center
Diamond Bar , CA
04.2024 - Current
- The main focus of my role is customer service and assisting in directing the center. Delivered front desk customer service via phone and in-person interactions, ensuring a positive experience for visitors. Led team and fostered a collaborative environment, enhancing team dynamics and morale. Over the course of being the Assistant Director, I am able to, coordinate schedules and resources to enhance operational efficiency of tutoring sessions, and develop strong relationships with community parents to enhance educational opportunities for students. Most importantly, I am professionally trained with a strong background in sales of different programs, which allows me to connect with different types of customers.
- Supported daily operations by coordinating staff schedules and student assignments.
- Developed and implemented engaging math curricula for diverse learning levels.
- Trained new instructors on teaching methodologies and classroom management techniques.
Education
Bachelor of Science - Molecular Biology
Mt. San Antonio College
Walnut, CA09-2026
Skills
- Customer Service
- Scheduling coordination
- Sales strategy
- Bilingual proficiency (Mandarin and English)
- Operational management
- Team operations
- Multitasking
- Interpersonal Communication
Timeline
Assistant Director
Mathnasium Learning Center
04.2024 - Current
Bachelor of Science - Molecular Biology
Mt. San Antonio College