Angela Wiley
Williamson,GA
Summary
Hardworking student paralegal well-versed in conducting research on applicable laws and regulations and organizing and maintaining documents. Commended for superb office management abilities, including scheduling, billing and correspondence. Enthusiastic individual experienced in providing administrative support to legal departments with focus on document management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level paralegal position or Internship hours for school. Ready to help the team achieve company goals.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Spark
04.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Followed corporate procedures to maintain company and customer data confidentiality.
Cashier Team Lead
Zaxby's Restaurant
10.2019 - 06.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Lifted up to 60 pounds at once and used lift for heavier loads.
School Nutrition Worker
Pike County Board Of Education
04.2009 - 08.2016
- Managed food inventory, reducing waste and ensuring proper rotation of perishable items.
- Promoted healthy eating habits among students through educational initiatives and menu planning.
- Provided excellent customer service when interacting with students, parents, faculty, and staff during meal times or other food-related events at the school setting.
- Collaborated with the school nutrition team to develop healthy, balanced menus for student consumption.
- Improved cleanliness and sanitation standards by maintaining a clean and organized kitchen workspace.
- Coordinated with teachers and administrators on various events requiring catering services or special menus for school functions.
- Implemented allergy awareness protocols to ensure that all students could safely enjoy their meals without risk of cross-contamination or exposure to allergens.
Education
Associate of Applied Science - Paralegal Studies
Southern Crescent Technical College
Griffin, GA12.2024
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Multitasking
- Communication and Interpersonal Skills
- Dependability and Honesty
- Customer Relationships
- Strong Working Relationships
- Customer-Oriented
- Basic Math Skills
Timeline
Delivery Driver
Spark
04.2022 - Current
Cashier Team Lead
Zaxby's Restaurant
10.2019 - 06.2020
School Nutrition Worker
Pike County Board Of Education
04.2009 - 08.2016
Associate of Applied Science - Paralegal Studies
Southern Crescent Technical College