Angela Willis
Cairo,GA
Summary
Experienced Accounts Receivable Specialist with proven success at Ensemble Health Partners, enhancing cash flow through meticulous account reconciliation and reducing outstanding balances. I fostered collaboration across departments, leading to improved claim resolution and patient satisfaction while maintaining strict adherence to HIPAA guidelines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
Ensemble Health Partners
02.2024 - Current
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Proactively identified underpayments by comparing remittance advice against contracted rates.
- Identified root causes of claim denials through thorough analysis, implementing corrective actions for improved results moving forward.
- Managed patient account collections for increased revenue recovery.
- Ensured accurate billing and coding practices, leading to a reduction in claim denials.
- Established strong working relationships with insurance representatives to expedite claim resolution.
Patient Account Coordinator
Tallahassee Memorial Healthcare, Inc
01.2007 - 01.2007
- Increased accuracy in payment postings by carefully reviewing remittance advices and applying adjustments as needed.
- Negotiated payment arrangements with delinquent account holders, ultimately reducing bad debt write-offs for the organization.
- Collaborated with the medical team to optimize patient care coordination, resulting in improved patient experiences.
- Prepared accurate and timely reports on account activity for management review, enabling informed decisionmaking.
- Improved patient satisfaction by efficiently handling account inquiries and resolving billing issues.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
Education
Business Courses
Central High School
Thomasville, GA05-1988
Skills
- Accounts receivable management
- Accurate payment processing
- Aging reports analysis
- Financial account reconciliation
- Customer service support
- Adjustment posting
Certification
- CRCR-Certified Revenue Cycle Representative
Timeline
Accounts Receivable Specialist
Ensemble Health Partners
02.2024 - Current
Patient Account Coordinator
Tallahassee Memorial Healthcare, Inc
01.2007 - 01.2007
Business Courses
Central High School
Similar Profiles
Sharon SmithSharon Smith
Coding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health PartnersCoding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health Partners
Samantha MarlattSamantha Marlatt
Specialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent HealthSpecialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent Health
Maydey AcostaMaydey Acosta
HIM Specialist at Ensemble Health Partners (Nicklaus Health Client)HIM Specialist at Ensemble Health Partners (Nicklaus Health Client)
Lynice MurrayLynice Murray
Spec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy HealthSpec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy Health
Jessica MillerJessica Miller
Manager at Rock Bottom RestaurantManager at Rock Bottom Restaurant