Summary
Overview
Work History
Education
Skills
Timeline
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Ram Kharel

Queens,NY

Summary

Accounts Receivable and Chargebacks Specialist with over nine years of experience in high-volume environments. Expertise in payment tracking, chargeback resolution, and account statement preparation. Proven track record of meeting team targets and improving financial performance.

Overview

10
10
years of professional experience

Work History

Accounts Receivable Specialist

Roland Foods
New York, NY
02.2024 - Current
  • Recorded cash, checks, and transfers, ensuring precision in financial documentation.
  • Provided clients with monthly statements for clear understanding of account balances.
  • Facilitated timely collections through proactive communication with clients.
  • Worked alongside sales department to confirm accuracy of customer billing details.
  • Performed daily cash applications accurately and efficiently.
  • Processed credit memos and adjustments according to company policy.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Enhanced cash flow management by diligently following up on overdue payments.

Acoounts Receivable & Chargebacks Specialist

Zegna
New York, NY
11.2022 - 01.2024
  • Conducted comprehensive research on past-due accounts to formulate effective resolution strategies.
  • Established strong relationships with internal departments, vendors, and customers for enhanced collaboration.
  • Reviewed aging reports regularly to ensure timely collection of client payments.
  • Monitored incoming payments and updated accounting systems to reflect accurate financial status.
  • Collaborated with various teams regarding Accounts Receivable matters to align processes.
  • Communicated with customers about payment statuses, inquiries, and disputes effectively.
  • Prepared monthly aging reports for management review in a timely manner.
  • Researched, documented, and resolved customer disputes promptly and accurately.

Accounts Receivable & Chargebacks Specialist

Free Country
New York, NY
06.2017 - 09.2022
  • Resolved customer discrepancies and disputes in a timely and diplomatic manner.
  • Adhered to established policies and procedures related to Accounts Receivable functions.
  • Communicated regularly with customers regarding payment status, inquiries, and disputes.
  • Researched discrepancies between invoices and payments received, identifying potential errors or issues for resolution.
  • Developed and implemented procedures to ensure the timely collection of all outstanding accounts receivable.
  • Collaborated with other departments and teams within the organization concerning Accounts Receivable matters.
  • Processed payments from customers in a timely manner according to company policies. Maintained effective relationships with customers by providing a prompt response to inquiries and resolving any issues that may arise.

Accounts Receivable Clerk

Studio West
New York, NY
08.2015 - 05.2017
  • Managed the collections process for past-due invoices using telephone calls, emails, and letters.
  • Applied customer payments correctly to appropriate accounts.
  • Followed up on delinquent accounts in accordance with company policies and procedures.
  • Analyzed customer accounts to identify any discrepancies or issues that needed to be addressed promptly.
  • Managed incoming cash receipts from multiple sources, ensuring proper application of funds against open invoices and credit memos.
  • Regularly updated customer contact information and payment records.
  • Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Education

BBA - Business Administration And Management

Tribhuvan University
Nepal
06-2003

Skills

  • Accounts receivable
  • Cash application
  • Credit memo processing
  • Dispute resolution
  • Customer communication
  • Account reconciliation
  • Excel proficiency (VLOOKUP, Pivot Tables)
  • SAP, AS400, A2000, DS365, Teams, Slack
  • Accounts receivable management
  • Chargeback resolution

Timeline

Accounts Receivable Specialist

Roland Foods
02.2024 - Current

Acoounts Receivable & Chargebacks Specialist

Zegna
11.2022 - 01.2024

Accounts Receivable & Chargebacks Specialist

Free Country
06.2017 - 09.2022

Accounts Receivable Clerk

Studio West
08.2015 - 05.2017

BBA - Business Administration And Management

Tribhuvan University

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