Marisa Angle
Palm Bay
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist
New Vision Eye Center
Vero Beach
01.2024 - 08.2025
- Processed payments, refunds and adjustments to customer accounts.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Reviewed and verified accuracy of invoices and account balances.
- Researched past due accounts and initiated collection efforts in a timely manner.
- Maintained organized records of all customer accounts receivable activity.
- Verified the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments.
- Recommended process improvements that increased efficiency in Accounts Receivable operations.
- Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.
- Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
- Maintained accurate records of all accounts receivable transactions.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Generated, mailed and monitored invoices.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Maintained detailed records of all accounts receivable transactions.
Certified Senior Pharmacy Technician
Walgreens
Jupiter
11.2018 - 06.2021
- Filled and counted more than 200 prescriptions accurately and efficiently each shift
- Ensured work area was clean and organized
- Followed instruction from superiors while delegating tasks to other employees
- Maintained stock of products (I.e., medication and supplies)
Cashier
Circle K Convenience Store
Okeechobee
08.2018 - 11.2018
- Maintained cleanliness and organization of store and POS stations
- Kept accurate financial records of daily transactions
- Checked in orders and restocked store front
- Cleaned gasoline spills as needed
Barista/Cashier
Dunkin’ Donuts
Okeechobee
01.2018 - 08.2018
- Made beverages and food products for customers to the highest standard
- Maintained store cleanliness and organization
- Performed clean up duties at the end of each shift
- Supervised baking duties
Shift Manager
Speedway
Lewis Center
01.2017 - 12.2017
- Maintained accurate paperwork and documentation
- Managed efficiency and flow of assigned shift
- Delegated tasks to employees and promoted a team centered work environment
Education
Associate of Science - Medical Administrative Billing & Coding
Keiser University
Port St. Lucie, FLSkills
- Accounts receivable
- Collection strategies
- Customer relationship management
- Reconciliation processes
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Finance
- Investigative research
- Accounts receivable software
- Billing dispute resolution
- Team bonding
- Account reconciliation
- Microsoft Excel
- Accounts receivable expertise
- Accurate payment posting
- Aging reports analysis
- Payment posting
- Claims processing
Timeline
Accounts Receivable Specialist
New Vision Eye Center
01.2024 - 08.2025
Certified Senior Pharmacy Technician
Walgreens
11.2018 - 06.2021
Cashier
Circle K Convenience Store
08.2018 - 11.2018
Barista/Cashier
Dunkin’ Donuts
01.2018 - 08.2018
Shift Manager
Speedway
01.2017 - 12.2017
Associate of Science - Medical Administrative Billing & Coding
Keiser University
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