Angela Wynn
Henrico,VA
Summary
Motivated business professional bringing over 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
17
17
years of professional experience
Work History
Owner/Operator
AW Logistics,LLC
2021.11 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Solider/Logistics Supervisor
United States Army
2007.02 - 2010.08
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Processed orders by due dates to enable on-time delivery to customers.
- Reviewed order data to verify transactions and shipping dates.
- Trained, scheduled and evaluated over20 employees.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Documented shipment receiving information
- Led and trained over20 employees.
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Directed shipping and receiving of wide range of products daily.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
Education
High School Diploma -
Huguenot High School
Richmond, VASkills
- Mechanical Recoveries
- Sales Negotiation
- Operations Oversight
- Operations Management
- Budget Development
- Personnel Management
- Operational Reporting
- Documentation and Reporting
Timeline
Owner/Operator
AW Logistics,LLC
2021.11 - Current
Solider/Logistics Supervisor
United States Army
2007.02 - 2010.08
High School Diploma -
Huguenot High School
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