Hi, I’m
Angela Yeager
Dayton,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Experienced professional with 20+ years in a school district, possessing a versatile skill set for smooth and efficient task handling. Demonstrated adaptability to changing processes, programs, and team requirements throughout my career. Successfully transitioned to a Certified Clinical Medical Assistant, enhancing my skill set and fueling my passion for contributing to a growing company. Eager to bring expertise and dedication to make a positive impact in a new role.
Overview
28
years of professional experience
2
Certification
Work History
Western Auto
Sales Clerk
03.2023 - 03.2024
Job overview
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Windham School District
Testing Specialist
10.2018 - 01.2023
Job overview
- RETIRED after 28 years of working with Windham School District (TDCJ-ID) all the while ranking up from a clerk to a Testing Specialist.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Developed test plans and test cases to complete testing in line with business requirements.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Ran aggressive test cycles across full programs and specific modules.
- Defined, created and controlled testing environments for successful software deliverables.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Kept scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Maintained strict confidentiality in handling sensitive information received in the performance of job duties.
Education
Lee CollegeBaytown, TX
Certified Clinical Medical Assistant from Clinical Medical Assistant
02-2025
Univ. of HoustonHouston, Texas
Billing And Medical Coding Certificate from Medical Billing And Coding
01.2024
Lone Star CollegeHouston, TX
Basics from Sociology/Basics
Nimitz High SchoolHouston, Texas
High School Diploma
01.1994
University Overview
- Ranked in Top 25% of class
- Completed AP course in Vocational Office Education
Skills
- Customer Support
- Goal oriented
- Escalation Management
- Proofreading
- Organizational Skills
- Record Maintenance
- Interpretation of Rules and Regulations
- Inventory control
- Hospitality and accommodation
- Point of sale operations
- Critical thinking
- Classical education
Communicationskills
- Written and verbal communication skills with confident, articulate, and professional speaking abilities.
- An emphatic listener as well as public speaking with negotiation skills.
Certification
- Certified Clinical Medical Assistant
- BLS Certification
- Certificate Billing and Coding
- Certified HSE Testing Specialist with Pearson VUE.
Leadershipskills
- Adaptability
- Planning
- Organization
- Problem Solving with People Management
- Self-Motivator
- Efficiency Expeditor
- Customer Service Management Skills
Accomplishments
- Achieved Certification by completing above normal scores with accuracy and efficiency.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Clerk
Western Auto
03.2023 - 03.2024
Testing Specialist
Windham School District
10.2018 - 01.2023
Lee College
Certified Clinical Medical Assistant from Clinical Medical Assistant
Univ. of Houston
Billing And Medical Coding Certificate from Medical Billing And Coding
Lone Star College
Basics from Sociology/Basics
Nimitz High School
High School Diploma
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