Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Angela Zierse

West Valley City,UT

Summary

Dynamic and results-oriented professional with extensive experience in data entry and technical support, notably at Insurquote. Demonstrated expertise in rapid 10-key data entry and exceptional problem-solving skills. Proven track record of enhancing operational efficiency and meeting tight deadlines, leveraging tech-savvy approaches and effective time management.

Overview

10
10
years of professional experience

Work History

Data Entry

Insurquote
04.2004 - 10.2004
  • Completed clerical and data entry tasks to optimize insurance procedures.
  • Performed data entry and completed proper paperwork.
  • Performed data entry with speed and accuracy.

Computer Lab Assistant

Utah Valley University
08.1997 - 04.2000
  • Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.

Sales Associate

Feature Films for Families
09.1996 - 08.1997
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Recorded contact information of customers and potential customers in internal database.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Recorded and updated customer information in online systems.

Worker

McDonald's
03.1995 - 07.1995
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed instructions and procedures to complete assigned tasks.
  • Worked fast to complete tasks and meet daily deadlines.

Education

Associate of Science - Music

Utah Valley University
Orem, UT
12.2003

High School Diploma -

Hunter High School
West Valley City
06.1996

Skills

  • Rapid 10-key data entry
  • Keyboarding skills
  • Problem-solving skills
  • Meeting deadlines
  • Goal oriented
  • Time management
  • Tech-Savvy

Interests

  • Crafting and DIY Projects
  • Music: piano, bass, singing
  • Creating digital scrapbook pages using MyMemories software

Timeline

Data Entry

Insurquote
04.2004 - 10.2004

Computer Lab Assistant

Utah Valley University
08.1997 - 04.2000

Sales Associate

Feature Films for Families
09.1996 - 08.1997

Worker

McDonald's
03.1995 - 07.1995

Associate of Science - Music

Utah Valley University

High School Diploma -

Hunter High School
Angela Zierse