Strong focus on team collaboration and achieving results. Reliable and adaptable, capable of handling changing needs. Known for dependability and positive attitude.
Overview
20
years of professional experience
Work History
Country Inns & Suites
Kitchen Staff Member
09.2020 - 01.2025
Job overview
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Contributed to positive workplace culture through strong teamwork, and a commitment to excellence.
Alorica
Customer Service Representative
06.2012 - 06.2020
Job overview
AT&T Business Mar 2020 to Jun 20220
America Airlines May 2015 to Mar 2020
Comcast Corporate Office Sep 2012 to May 2015
Comcast Billing Jun 2012 to Sep2012
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Trained new Customer Service Representatives on company policies, procedures, and best practices.
Navy Commissary
Vendor Stocker
04.2005 - 05.2012
Job overview
Enhanced store appearance by organizing merchandise and maintaining clean, well-stocked aisles.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Education
Pensacola State College
Pensacola, FL
GED
06-1992
Languages
Sign Language
Native or Bilingual
Timeline
Kitchen Staff Member
Country Inns & Suites
09.2020 - 01.2025
Customer Service Representative
Alorica
06.2012 - 06.2020
Vendor Stocker
Navy Commissary
04.2005 - 05.2012
Pensacola State College
GED
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