Hi, I’m
Angela Bernhauser
Summary
Technical Program Manager and Business Process Architect with experience leading 30+ technology and process transformation initiatives across Agile and Waterfall environments. Known for aligning stakeholders, optimizing business processes, and delivering software solutions that improve operational efficiency and scalability. Strong background in systems integration, data analysis, AI initiatives, and cross-functional leadership, with a track record of improving underperforming projects and driving measurable business outcomes.
Available for Contract, Trial Basis, Temp-to-Hire, or Part-Time
Overview
11
years of professional experience
Work History
ConvergeOne
Business Process Architect
12.2025 - 03.2026
Job overview
- Directed AI and digital transformation initiatives, ensuring alignment with governance, security, and organizational standards.
- Analyzed quoting and operational data to identify inefficiencies and recommend process improvements.
- Partnered with leadership to prioritize initiatives and communicate measurable business value.
- Stabilized struggling projects by realigning scope and implementing structured execution plans.
- Translated business requirements into technical solutions.
- Facilitated cross-functional collaboration between business stakeholders, IT teams, and leadership.
Guaranteed Rate Affinity
VP of Mortgage Lending
03.2025 - 03.2026
Job overview
- Originated and managed residential mortgage loans, advising clients on optimal financing strategies.
- Built relationships with real estate professionals to generate referral partnerships and repeat business.
- Guided borrowers through full lifecycle of loan process, ensuring compliance and strong client experience.
ConvergeOne
Program/Project Manager & Business Analyst
12.2014 - 02.2025
Job overview
- Led 30+ software development and integration projects supporting diverse business units.
- Managed IT integration for corporate acquisitions, including process design and system enhancements.
- Authored business requirements, technical specifications, and process documents.
- Collaborated with developers and stakeholders to design solutions improving workflow efficiency.
- Improved resource allocation across competing priorities, increasing delivery efficiency.
- Identified and mitigated program risks through proactive stakeholder communication and structured governance.
Skills
- Program & Project Management
- SDLC Delivery
- Business Process Architecture
- Stakeholder Engagement
- Continuous Improvement
- Change Management
- Cross-functional Leadership
- Conflict Resolution & Facilitation
- Executive Communication
- Strategic Planning
Timeline
Business Process Architect
ConvergeOne
12.2025 - 03.2026
VP of Mortgage Lending
Guaranteed Rate Affinity
03.2025 - 03.2026
Program/Project Manager & Business Analyst
ConvergeOne
12.2014 - 02.2025