Angela Fox
Louisville,Ky
Summary
Organized Team Leader who builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Gateway Workload Coordinator Lead
UPS
04.2022 - Current
- Coordinate with various groups to resolve operational issues, conduct compliance audits, and analyze Aircraft Maintenance Planning department procedures for process improvement
- Develop contingency plans on fleet of over 290 aircraft to address deferrals that limit operational flexibility within UPS network
- Participate in daily conference calls, briefing staff and network of highly restrictive deferrals limiting operational flexibility and plans to clear these deferrals
- Develop and maintain courteous and effective working relationships across line maintenance, contingency, network planning, flight control and AMC
- Educate department on organizational mission and goals to help employees achieve success.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Interceded between employees during arguments and diffused tense situations.
Gateway Workload Coordinator
UPS
02.2020 - 04.2022
- Coordinate routing and scheduling of recurring and non-recurring aircraft maintenance items at fleet level, from 20 to 80 aircraft depending on fleet
- Use aircraft maintenance technical knowledge to determine scheduling of maintenance items while ensuring aircraft availability for Air operation
- Development and implementation of Gateway of Excellence concept, targeting specific ATA Deferrals/Alerts to be accomplished throughout UPS at identified gateways
MD11 Line Planning Supervisor
UPS
08.2016 - 02.2020
- Developed, maintained, and coordinated maintenance planning tasks on MD11 Fleet throughout Domestic and International network
- Collaborated with intra-departmental groups (e.g., Aircraft Records, Aircraft Tooling, Aircraft Maintenance Distribution Center (AMDC), Aircraft Engineering, Quality Assurance, Fleet Operation Group (FOG), etc.) for Fleet maintenance
- Prepared and maintained comprehensive reports to highlight reliability and effectiveness of maintenance program for staff review
- Assisted with development and implementation of Service Checks on MD11 to enhance operational flexibility on fleet
A300 Major Maintenance Planner
UPS
03.2016 - 08.2016
- Assigned and coordinated heavy maintenance program throughout Domestic and International network on A300 fleet
- Collaborated with intra-departmental groups (e.g., Aircraft Records, Aircraft Tooling, Aircraft Maintenance Distribution Center (AMDC), Aircraft Engineering, Quality Assurance, Fleet Operation Group (FOG), etc.) for Fleet major maintenance
- Tracked maintenance activity using IMPACTS, ARMS and Forecast to confirm compliance with industry requirements.
Gateway Workload Coordinator
UPS
04.2015 - 03.2016
- Used aircraft maintenance technical knowledge to determine scheduling of maintenance items while ensuring aircraft availability for Air operation
- Coordinated Aircraft Maintenance Planned Workloads at gateway level
- Developed GWC Process Improvement Strategies
- Generated Aircraft Work Plans and Service Reports
Production Control Supervisor
UPS
03.2010 - 04.2015
- Coordinated and monitored aircraft maintenance workloads in Louisville, averaging over 200 hours of scheduled maintenance on 2DA, assigned from Fleet Planning and Gateway Workload Coordinators
- Ensured required items were compiled with in timely manner, communicating and resolving any conflicts that arose
Aircraft Maintenance Supervisor
UPS
03.2008 - 03.2010
- Supervised crew of up to 24 mechanics performing scheduled and non-routine maintenance to variety of fleets, primarily MD11’s and 757
- Performed audits throughout shift to ensure compliance with safety and environmental professional standards
- Updated payroll and ensured staffing was sufficient for successful maintenance operations
- Provided training as necessary and ensured technicians completed recurrent raining to maintain certifications
Systems Procurement Analyst
UPS
04.2007 - 03.2008
- Proactively look at all parts for MD11 fleet addressing and resolving AOG risks
- Expedite parts back into UPS system to mitigate and eliminate AOG risk
- Performed regular audits in MIPS to ensure materials were listed accurately with nomenclature and information listed within MD11 IPC, AMM and related technical documents
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
Fleet and Component Reliability
UPS
07.2006 - 04.2007
- Responsible for adjusting ATA on log pages.
- Alert FAA Liaison group to SDR reportable events or critical failures
- Organize and complete section of Reliability Report submitted to FAA
- Maintain accuracy of removed and installed components in QALAN
- Audit of mechanics performing maintenance to ensure compliance of CAT status on UPS Fleet
SDR Reliability Supervisor
America West Airlines
06.2005 - 07.2006
- Communicated and reported to local FAA Flight Standards District Office (FSDO) regarding any reportable events as defined by 14 CFR 121.703
- Conduct internal investigations on all SDR reportable events on fleet of over 240 aircraft operated by America West Airlines
- Developed and implemented aggressive resolutions to concerns raised by local FSDO
Aircraft Maintenance Technician
America West Airlines
04.2001 - 06.2005
- Performed scheduled and unscheduled inspections on A319/A320, 757 and 737 fleet
- Maintained aircraft log book to document all corrective and preventive aircraft maintenance
- Read and interpreted aircraft documentation to determine repair feasibility and methods
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs
Aircraft Maintenance Supervisor
American Eagle Airlines
08.2000 - 03.2001
- Managed crew of 15 mechanics maintaining airworthiness and operational availability of aircraft operated by American Eagle airlines
- Provided onsite guidance of merger between Business Express Airlines and American Eagle Airlines
- Performed Quality Assurance duties to ensure compliance with FAA and EPA established standards
Aircraft Maintenance Technician
American Eagle Airlines
12.1999 - 08.2000
- Preformed daily, weekly, and letter checks on EMB 135/145
- Provided emergency field service (EFS) support to aircraft out of service in non maintenance staffed gateways.
- Designated inspector and performed Quality Control duties as directed
- Performed visual inspections and non-destructive tests when necessary
Aircraft Maintenance Controller
American Eagle Airlines
12.1998 - 12.1999
- Organized ongoing maintenance to boost system performance throughout American Eagle's operational network
- Issued MEL's and CDL's on American Eagle fleet, maintaining airworthiness
- Coordinated, documented, and aided emergency field service throughout network
Aircraft Maintenance Technician
American Eagle Airlines
10.1997 - 12.1998
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics
- Inspected airframes to detect wear and other defects
- Removed components such as landing gear, engines, and flight control
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls
Education
Bachelor of Science - Aviation Maintenance Technology
Thomas Edison State University
Trenton, NJ12.2025
Aviation Program - Aircraft Maintenance Technology
San Diego Miramar College
San Diego, CA06.1997
Skills
- Proven team leader
- Proficiency with Maintenix, IMPACTS, BI Reports, FSN, ARMs, AMAP, MS Office products, Sharepoint, Teams and more
- Technical documentation understanding
Projects
Maintenix integration team
Implementation of MD11 Tethering Project
Development and implementation of MD11 Annual Check in CAE, comprised of M15 tasks
Certification
- Airframe & Powerplant Certification - 1997
- SAAB 340B ERT - 1998
- Embraer 135/145 ERT - 1999
- A319/320 ERT - 2002
- 757 ERT - 2003
- MD11 FAM - 2007
- MD11 AVI/CAT - 2009
Timeline
Gateway Workload Coordinator Lead
UPS
04.2022 - Current
Gateway Workload Coordinator
UPS
02.2020 - 04.2022
MD11 Line Planning Supervisor
UPS
08.2016 - 02.2020
A300 Major Maintenance Planner
UPS
03.2016 - 08.2016
Gateway Workload Coordinator
UPS
04.2015 - 03.2016
Production Control Supervisor
UPS
03.2010 - 04.2015
Aircraft Maintenance Supervisor
UPS
03.2008 - 03.2010
Systems Procurement Analyst
UPS
04.2007 - 03.2008
Fleet and Component Reliability
UPS
07.2006 - 04.2007
SDR Reliability Supervisor
America West Airlines
06.2005 - 07.2006
Aircraft Maintenance Technician
America West Airlines
04.2001 - 06.2005
Aircraft Maintenance Supervisor
American Eagle Airlines
08.2000 - 03.2001
Aircraft Maintenance Technician
American Eagle Airlines
12.1999 - 08.2000
Aircraft Maintenance Controller
American Eagle Airlines
12.1998 - 12.1999
Aircraft Maintenance Technician
American Eagle Airlines
10.1997 - 12.1998
Bachelor of Science - Aviation Maintenance Technology
Thomas Edison State University
Aviation Program - Aircraft Maintenance Technology
San Diego Miramar College
Similar Profiles
Gabriel LlantoGabriel Llanto
Package Handler at UPSPackage Handler at UPS
Nathaniel DeanNathaniel Dean
Warehouse Worker at UPSWarehouse Worker at UPS
SHELBI A PORTERSHELBI A PORTER
Pre Loader/Warehouse Package Handler at UPSPre Loader/Warehouse Package Handler at UPS
Hannah KempHannah Kemp
Preload Supervisor at UPSPreload Supervisor at UPS
Suzanne SheneSuzanne Shene
Registered Nurse at Baptist Eastpoint Surgery CenterRegistered Nurse at Baptist Eastpoint Surgery Center