Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Angela E Rice

Spartanburg
Angela E Rice

Summary

Ambitious Senior Sales Associate with 20+ years of successful sales in highly competitive market. Increase sales through variety of sales initiatives. Skilled in identifying what motivates individuals and persuading to make purchases. Excellent closer.

Experienced with handling medical deliveries, ensuring timely and secure transport of specimens and supplies. Utilizes expertise in route optimization and adherence to healthcare protocols to maintain service quality. Track record of effective communication with medical staff and flexibility in adapting to changing delivery requirements.

Overview

18
years of professional experience

Work History

Associated Couriers

Medical Courier
01.2023 - Current

Job overview

  • Delivered medical supplies and equipment to healthcare facilities.
  • Provided exceptional customer service during interactions with clients.
  • Ensured timely pick up and delivery of packages within designated time frames.
  • Processed paperwork associated with deliveries accurately and efficiently.
  • Assisted in loading and unloading items into vehicles as needed.
  • Responded quickly to any changes or requests from dispatch personnel.
  • Scanned inbound and outbound packages to sort for destination.

Chevrolet of Spartanburg

Senior Sales Associate
02.2019 - 04.2020

Job overview

  • Following-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
  • Transitioning Customers effectively from phone and internet contact to their in-store experience
  • Assisting customers who enter the dealership, answering their questions as well as helping them select a vehicle that is right for their needs..

Parks Buick GMC

Business Development Manager
10.2018 - 12.2018

Job overview

  • Hire, coach, counsel, and monitor the performance of Business Development Center agents in order to ensure top performance
  • Hold team members accountable for daily outgoing phone calls, emails and texts
  • Monitor incoming phone calls and appointment to lead percentage
  • Pursue all websites inquiries to increase potential customer base
  • Communicate effectively with Internet customers
  • Communicate with customers to streamline the automotive sales process
  • Drive daily calling activities(inbound and outbound calling campaigns)
  • Examine marketing material with the consumer perspective in mind to increase sales and expand key client base
  • Quote prices, lease terms and other specifications
  • Proactively work with Sales Consultants and Sales Managers to develop actions plans to consistently meet and exceed sales goals
  • Create good customer relations consistent with effective use of time
  • Constantly update and purify customer records
  • Effectively log all customer contacts

Benson Automotive

Senior Sales Associate
02.2016 - 09.2018

Job overview

  • Responding to e-leads timely, answering questions, providing information and ideally setting an appointment for a visit to the store
  • Following-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
  • Transitioning Customers effectively from phone and internet contact to their in-store experience
  • Assisting customers who enter the dealership, answering their questions as well as helping them select a vehicle that is right for their needs..

Kia of Greer

Senior Sales Associate
01.2013 - 07.2015

Job overview

  • Responding to e-leads timely, answering questions, providing information and ideally setting an appointment for a visit to the store
  • Following-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
  • Transitioning Customers effectively from phone and internet contact to their in-store experience
  • Assisting customers who enter the dealership, answering their questions as well as helping them select a vehicle that is right for their needs..

MCE Automotives

Director of Customer Service
11.2010 - 01.2013

Job overview

  • Resolve customer complaints via phone, email, mail, or social media
  • Answer customer phone calls
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution
  • Communicate effectively with the General Manager/Owner, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and customer objectives are met.

Kia of Greer

Senior Sales Associate
11.2006 - 11.2010

Job overview

  • Generated sales leads and cold called potential customers.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Achieved or exceeded company-defined sales quotas.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Skills
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.

Education

Spartanburg Community College
Spartanburg, SC

from Business Management

University Overview

Skills

  • Product knowledge
  • Cold calling skills
  • Strategic sales
  • Customer care
  • Mentoring and training
  • Tactful conflict resolution
  • Sales initiatives
  • Client relationship management
  • Meeting and exceeding sales goals
  • Management
  • Lead generation
  • Attention to confidentiality

Timeline

Medical Courier
Associated Couriers
01.2023 - Current
Senior Sales Associate
Chevrolet of Spartanburg
02.2019 - 04.2020
Business Development Manager
Parks Buick GMC
10.2018 - 12.2018
Senior Sales Associate
Benson Automotive
02.2016 - 09.2018
Senior Sales Associate
Kia of Greer
01.2013 - 07.2015
Director of Customer Service
MCE Automotives
11.2010 - 01.2013
Senior Sales Associate
Kia of Greer
11.2006 - 11.2010
Spartanburg Community College
from Business Management

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Angela E Rice