ANGELA HONG

Inventory management, material planning

• Maintain and run MRP and identify material requirements on a part level
• Manage inventory optimization by setting the safety stock per part level and control overall inventory of warehouses
• Minimize inventory discrepancy and improve inventory integrity by conducting physical counting and root cause analysis
• Analyze customer forecast for changes and fluctuations, communicate and alert teams
• Communicate with suppliers for order release, forecast distribution and delivery issues
• Communicate with 3PL providers to coordinate inbound shipments in support of production schedules and customer requirements
• Manage the EOP process to minimize component obsolescence cost

Supply planning, supplier management and data analysis

• Supported successful key innovation supply chains and seasonal footwear production by monitoring capacity planning constraints and various supply chain risks
• Participated in cross functional meetings to actively communicate critical issues and collaborate to develop creative solutions
• Analyzed supplier key performance indicators and create business analytics in support of supplier management and leadership business planning.

Sample operations, cross functional team support

• Managed footwear sample process to ensure timely ordering, tracking and delivery
• Created and developed metrics, business analytics and reports for leadership
• Hired, trained, managed, and evaluated team of three.

Category support, reporting

• Created cross functional reports and automated reporting process by Visual Basics Application
• Created cross functional business metrics and updated regular basis.

Sales operations, customer service

• Managed documents, data entry, and financial flow of contracts and benefit claims
• Communicated as front-line liaison between sales agents, customers & home office.