ANGELA M. SMITH
Decatur,GA
Summary
Passionate and enthusiastic sales and marketing leader experienced at curating
and implementing strategies that accomplish organizational goals. Proficient at understanding customer needs and devising solutions that drive high client satisfaction. Capable of influencing cross-functional teams through clear communication and coordinating impactful activities for world-class brands. Dedicated people manager who excels at building effective leaders and teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Flight Attendant
Endeavor Air
10.2022 - Current
- Complete pre-flight inspections to confirm aircraft equipment is in the proper working condition, medical equipment is in place and galley is secure for every flight before take off
- Participate in briefings with gate agents and flight deck regarding customers, special customers, flight time, yellow and red emergencies pertaining to NASR
- Greet approximately 300 passengers per day while facilitating the boarding process on to the aircraft
- Assist customers with seating and carry-on baggage stowage
- Demonstrate safety features on all aircraft
- Provide pre-flight drinks to first class and full service refreshments to main cabin customers during flight.
- Proficient in all Delta apps such as GST, Flight Family, and Deltanet.
- Recognized for achieving top customer survey scores for five months consecutively.
Event Coordinator/Event Planner/Corporate Events Manager
Royal Room Events
12.2021 - Current
- Organized, coordinated and planned over 75 array of different events such as Sweet 16 and Milestone Birthday parties, elaborate baby showers, weddings, receptions, corporate conferences, dinners and luncheons
- Responsible for hiring and managing event vendors and suppliers as well as staff for set up and breakdown
- Assisted with catering and decor
- Recognized for top sales and up sales leader in 2022
- Promoted to Corporate Events Manager in March 2023.
Associate Broker/Realtor
Better Homes and Gardens Real Estate Metro Brokers
07.2018 - Current
- Assist with new licensed agents as a team lead to get acclimated with the necessary training and company systems
- Provide professional guidance, assistance and consultation to clients investing in, purchasing or selling real property
- Work with real estate investors to locate and secure property as well as consult on profit and net income
- Produce marketing strategies to enhance, create leads and improve client experiences and relations
- Recognized as Top Gross Commission Producer February 2019.
Real Estate Agent/Consultant
Crye-Leike Realty
10.2010 - 07.2018
- Provide professional guidance, assistance and consultation to clients purchasing or selling real property
- Work with real estate investors to locate and secure property as well as consult on profit and net income
- Produce marketing strategies to enhance, create leads and improve client experiences and relations
- Recognized as top sales agent in September 2014 and 2016.
Office Manager/Administrative Support Assistant
Centers for Disease Control (CDC) & Prevention
11.2010 - 03.2014
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assistant to the Health Communication Science Office Associate Director, Program Integration Associate Director, Office of Health Equity Associate Director, Deputy Director and office staff.
- Implemented and managed time and attendance, data collection & tracking systems for entire office staff.
- Maintained outlook calendar, schedules and coordinated appointments, meetings and conferences for Associate Director(s).
- Processed travel and training request for management staff using the government systems database.
- Lead Project Manager for special highly visible and cross-cutting projects such as the Program Collaboration Service and Integration (PCSI) Grantees’ Meeting.
- Successfully planned and organized the first annual two (2) day conference with attendees from six (6) different states within a forty-five (45) days’ time-frame; received numerous accolades and recognition from management and attendees on the success.
New Homes Sales Specialist/Realtor
Morris & Raper Realtors, Crown Realty, MDC Homes
11.2002 - 03.2010
- Responsible for Project Management selling a minimum of $5,000,000 of inventory in a new construction community.
- Created presentations, contributing to professional company meetings success.
- Marketed and advertised homes for sale averaging 2 sales per month in a challenging real estate market and economy.
- Scheduled and organized events, providing visual displays of information on buying and incentive opportunities to real estate agents, home owner associations and neighboring communities.
- Established long-term relationships with clients by consistently providing exceptional service and support even after sales transactions were completed.
Education
Fashion Marketing
American InterContinental University
Atlanta, GAPreparatory And Core Curriculum Studies
Owens Community College
Perrysburg, OHSkills
- Sales & Marketing
- Training Skills
- Public Relations
- Contract Negotiations
- Partnership Marketing
- Strategic Planning
- Budget & Forecasting
- Team Development & Leadership
- Business Development
- Customer Relationship Management
Additional Experience
Business Account Executive, Retail Sales Representative, and Customer Service Representative, Atlanta, GA (Verizon Wireless)
Certification
Flight Attendant Certification, Federal Aviation Administration, November 2022
Georgia Real Estate Broker License, Georgia Real Estate Commission, July 2018
Georgia Real Estate Sales Person License, Georgia Real Estate Commission, November 1999
Timeline
Flight Attendant
Endeavor Air
10.2022 - Current
Event Coordinator/Event Planner/Corporate Events Manager
Royal Room Events
12.2021 - Current
Associate Broker/Realtor
Better Homes and Gardens Real Estate Metro Brokers
07.2018 - Current
Office Manager/Administrative Support Assistant
Centers for Disease Control (CDC) & Prevention
11.2010 - 03.2014
Real Estate Agent/Consultant
Crye-Leike Realty
10.2010 - 07.2018
New Homes Sales Specialist/Realtor
Morris & Raper Realtors, Crown Realty, MDC Homes
11.2002 - 03.2010
Fashion Marketing
American InterContinental University
Preparatory And Core Curriculum Studies
Owens Community College