Angela Relf
5515 AmberVista Ct,GA
Summary
Dynamic LD Clerk at Elevance Health with a proven track record in enhancing customer/provider satisfaction and reducing data entry errors. Leveraging strong telephone etiquette and meticulous database entry skills, I effectively managed multiple priorities, ensuring timely task completion and fostering a positive client experience.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
LD Clerk
Elevance Health
10.1994 - 04.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Associate of Applied Science - Nursing Administration
Columbus State University
Columbus, GADiploma Program of Srudy - Medical Administrative Assistant
Meadows College of Business
Columbus, GA04-1983
High School Diploma -
Jordan Vocational High School
06-1982
Skills
- Telephone etiquette
- Administrative support
- Database entry
- Administrative tasks
- Filing systems
Accomplishments
- Achieved 24 hour turnaround through effectively helping with Conduent through team work
- Achieved Knowledge of the FACETS Quick Claim System through effectively helping with old claims.
- Effectively learned, quick study, WCF system to work Audits of Rejected Claims
- Effectively worked BPM access system to research and locate members
Certification
- Audit Training - Tina Costello 2 - 5 days
- FASTRIEVE ENTRY QUEUE - Judy Hilton 1- 2 weeks
Timeline
LD Clerk
Elevance Health
10.1994 - 04.2025
Associate of Applied Science - Nursing Administration
Columbus State University
Diploma Program of Srudy - Medical Administrative Assistant
Meadows College of Business
High School Diploma -
Jordan Vocational High School
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