ANGELEEN BANAS
Rowland Heights
Summary
Professional mental health professional with strong background in patient care and therapeutic support. Skilled in crisis intervention, counseling, and case management. Highly collaborative team player focused on achieving meaningful results and adapting to changing needs. Known for empathy, strong communication skills, and ability to build trusting relationships with clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Worker
College Hospital Cerritos
Cerritos, CA
07.2024 - Current
- Developed strong therapeutic relationships with clients and families to facilitate treatment goals.
- Worked in conjunction with community providers to assist clients in meeting goals.
- Delivered direct care services to program residents to meet rehabilitative needs and treatment goals.
- Maintained accurate records of all services provided including progress notes, assessments, service plans, discharge summaries, and other required documentation.
- Implemented positive behavior support to encourage healthy behaviors in children with challenging behaviors.
- Participated in interdisciplinary team meetings to develop effective strategies for addressing client needs.
- Gathered information by observing and questioning individuals.
- Upheld process of recovery to promote hope, healing, and compassion.
- Utilized creative approaches when working with children who have experienced trauma or abuse.
- Educated clients about mental health disorders and available treatments options.
Registered Behavior Technician
ACES
Rowland Heights, CA
07.2023 - 12.2023
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Tracked data and monitored progress of student's goals and objectives.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Maintained accurate records of all sessions conducted with students.
- Implemented visual supports such as schedules, picture cards.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Engaged students through play activities while incorporating therapeutic techniques.
- Ensured safety protocols were followed at all times during therapy sessions.
Starbucks Barista
Target/Starbucks
Diamond Bar, CA
01.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
Education
Master of Science (M.S.) - Forensic Psychology
Arizona State University
Tempe, AZ, US05.2026
Bachelor of Arts - Psychology
Cal Poly Pomona
CA05.2024
Associate of Arts - Psychology
Mount San Antonio College
CA06.2022
High School Diploma - US
Nogales High School
CA06.2018
Skills
- Conflict de-escalation
- Case documentation
- Patient support
- Client support
- Goal setting assistance
- Behavioral management
- Patient advocacy
- Crisis intervention
- Mental health counseling
- Patient evaluations
- Progress monitoring
- Treatment Planning
- Clinical Support
- Clerical and Administrative Support
- Positive Attitude
- Helpful and Service-Oriented
- Greeting Patients and Visitors
- Compassionate Caregiving
- Emotional Support
- Specimen Handling
- Cleaning and Sanitizing
- Food Preparation
- Tea Expertise
- Beverage Preparation
- Opening and Closing Duties
- Ordering Procedures
- Coffee Expertise
- POS Systems
- Cash Handling
- Menu Memorization
- Espresso Machine Operation
- Team Player
- Active Listener
- Safe Food Handling
- Friendly and Outgoing
- Product Displays
- Speedy and Efficient
- Positive and Negative Reinforcements
- Goal Attainment
- Social Skill Development
- Case Management
- Behavioral Management
- Client Relationship Development
- ABA Techniques
- Documentation Skills
- Data Collection
- Rapport Building
- Behavior Observation
- Encouragement and Motivation
- Therapeutic Treatment Experience
Certification
CPR/AED certified
LANGUAGES
English - Fluent
Tagalog - Conversational
Spanish - Beginner
Timeline
Mental Health Worker
College Hospital Cerritos
07.2024 - Current
Registered Behavior Technician
ACES
07.2023 - 12.2023
Starbucks Barista
Target/Starbucks
01.2022 - 07.2023
Associate of Arts - Psychology
Mount San Antonio College
High School Diploma - US
Nogales High School
Master of Science (M.S.) - Forensic Psychology
Arizona State University
Bachelor of Arts - Psychology
Cal Poly Pomona