Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Phoenix Family Life Center
10.2023 - Current
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Advance knowledge of medical terminology.
Make copies and fax information to other providers.
Utilize Excel for spreadsheet, Microsoft word, MS Outlook, and other applications.
Completed and maintained medical record releases through electronic faxes.
Printed records for chart audits.
Entering and updating patient information in electronic health care record system.
Paraprofessional
W.O. Hall Headstart
09.2023 - 10.2023
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Mental Health Specialist
Phoenix Family Life Centers
05.2022 - 09.2023
Documented client progress in confidential files.
Provided clients with recommendations to community resources.
Monitored patients and assessed suicide risks.
Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Receptionist
Angie’s Hair Studio
08.2016 - 05.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Cashier
Kmart, Sears Holding
08.2015 - 08.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Sales Associate
Rue 21
08.2014 - 08.2015
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.