Angeleque Conway

• Analyzed worker process data to discover factors negatively impacting operational efficiency in SAP systems, designing remedial methods of correction.
• Modeled SAP usage patterns to determine training protocols and educational material guidelines.
• Collected data on process control statistics to discover potential improvements to process capabilities.
• Trained employees in use of SAP system, overseeing onboarding process and verifying trainee competence.
• Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
• Created and designed work instructions for training of future employees.

Tasks Performed:

• Manage and Oversee Receiving Office
• Troubleshoot EAM Issues and Discrepancies
• Backup for Invoicing
• Request Bookings from Carriers
• Shipment Tracking & Assistance
• Vessel Support & Customer Service
• Generate Requisitions
• Train new employees/temps
• Take weekly inventory.
• Generate BOLs
• Send daily surface/air freight reports.
• Process incoming/outgoing packages
• Create excel templates for the warehouse.
• Package/ship/generate BOLs for hazardous materials and goods.
• Checked shipments against paperwork and signed documents.
• Uncovered and resolved errors with minimal oversight.
• Coordinated storage locations and product movements.
• Scheduled pickups and deliveries to maintain smooth operations.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Lead Vessel & Freighter offload
• Backed up supervisor with logistics, setting up trucking & bookings
• Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.

Certifications:

• HAZWOPER certified.
• Hazardous Materials Transportation certified.
• Lithium Batteries Transportation certified.

• Maintained inventory count, tracked usage and documented variances.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Completed physical inventory counts each month.
• Managed inventory storage in clean and organized fashion.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Completed scheduled audits with efficient and accurate approach.

AFJROTC Programs Director AFJROTC Unit Commander of Operations