Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angeles Barcia Carrasco

Layton

Summary

Dynamic customer service professional with a proven track record at Magic City Casino, recognized for exceptional client engagement and effective problem resolution. Skilled in multitasking and team collaboration, I consistently prioritize customer satisfaction and service improvement, ensuring a positive experience for all patrons.

Overview

1
1
year of professional experience

Work History

Brush/Chip Runner

Magic City Casino
Miami
03.2024 - 07.2025
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.

Education

GED -

English Center
3501 SW 28th St Miami, Fl 33133
01-2022

Associate of Science - Law

Miami Dade College
500 NE Second Ave Miami, Fl 33132

Skills

  • Customer service
  • Service improvement
  • Communication skills
  • Team collaboration
  • Client engagement
  • Stress tolerance
  • Multitasking capacity

Languages

English And Spanish
Professional

Timeline

Brush/Chip Runner

Magic City Casino
03.2024 - 07.2025

GED -

English Center

Associate of Science - Law

Miami Dade College

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Angeles Barcia Carrasco
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