Angeles Rodriguez
Los Angeles,CA
Summary
Proven Sales Associate at Goodwill Industries Store & Donation Center, adept in customer service and cash handling, enhanced store performance through exceptional teamwork and collaboration. Demonstrated ability to manage high-stress situations, ensuring customer satisfaction and repeat business. Skilled in inventory management, contributing to a well-maintained and visually appealing sales environment.
Overview
15
15
years of professional experience
Work History
Sales Associate
Goodwill Industries Store & Donation Cente
02.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintenance/janitor
Clinica Medica San Miguel
03.2008 - 01.2009
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained floor cleaning and waxing equipment.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience
Education
Diploma/GED
Evan’s Community Adult School
717 N Figueroa St Los Angeles CA 90012Skills
- Customer Service
- Teamwork and Collaboration
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Flexible Schedule
- Cash Register
- Store Opening and Closing
- Inventory and Stocking
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Goodwill Industries Store & Donation Cente
02.2021 - 09.2022
Maintenance/janitor
Clinica Medica San Miguel
03.2008 - 01.2009
Diploma/GED
Evan’s Community Adult School